Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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New User
KikisMommy
Posts: 2
Registered: ‎04-27-2010
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Downloading 1.3

I just got my nook today! Unfortunately I have tried to download the 1.3 upgrade both manually and via wi-fi and the upgrade is not on my nook. I do not see the installation process working at all. Any help?

Distinguished Wordsmith
Josienjoe
Posts: 1,949
Registered: ‎02-15-2010
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Re: Downloading 1.3

 

KikisMommy wrote:

I just got my nook today! Unfortunately I have tried to download the 1.3 upgrade both manually and via wi-fi and the upgrade is not on my nook. I do not see the installation process working at all. Any help?

 

Have you been able to successfully register your nook?

 

New User
KikisMommy
Posts: 2
Registered: ‎04-27-2010
0 Kudos

Re: Downloading 1.3

Yes, I just double checked my account and my nook is listed.

Contributor
StaceysJustFab
Posts: 11
Registered: ‎02-09-2010
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Re: Downloading 1.3

My Local B&N were nice enough to exchange my nook for me today.

But now, I can't get 1.3 to update.  It did it automatically on my other nook.  But this one, via wifi or via the cable, neither are working.

My screen says "You have a new software update"  but nothing is working.

Thoughts?

Wordsmith
Michael-V
Posts: 2,466
Registered: ‎03-01-2010
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Re: Downloading 1.3

@StaceysJustFab,

Are you still experiencing this issue?  Have you rebooted your NOOK?

Please let us know, and at any time you can also contact our Customer Service line at 1-800-THE-BOOK (1.800.843.2665).

 

Your Admin.,

Michael-V