Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

Reply
Contributor
Melissa_Johnson
Posts: 9
Registered: ‎12-30-2010
0 Kudos

Frozen nook

I was gone for about a week and my nook was not plugged in. I looked at the help section at Barnes and Noble and it said if nook s frozen to let it charge for 2 hours, but my picture (screen saver) is still on the screen does anyone know if this is normal PS it hasnt been 2 hours yet so i dont know if that worked yet just wondering about the screen saver thing???

Distinguished Correspondent
AndyfromVA
Posts: 474
Registered: ‎08-02-2010
0 Kudos

Re: Frozen nook

My screensaver is always on the screen when I'm recharging.  Just treat it as if you were waking up your Nook after it's been sleeping - press the top button.

Correspondent
ladymis
Posts: 76
Registered: ‎08-24-2010
0 Kudos

Re: Frozen nook

If your battery is completely drained (which sounds like it might be the case if it hasn't been charged for over a week) the Nook will continue to display the last screensaver image (since that doesn't take any power).

 

Plug your Nook into its charger and just let it be.  It may take up to 20 minutes for the orange light to come on depending on how dead the battery is.  After about 2 hours, your Nook should start functioning normally.

 

I found this out the hard way after trying many of the known fixes (removing the battery, trying to re-boot, etc.) and finally figured out the battery was dead on my own.  Found out I was right after the fact on these boards. :smileywink:

 

So, don't panic.  Just let your Nook charge for a while.  If that doesn't fix the problem, you might need a new battery.  Check out the thread about the $9,99 batteries.