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demodebi
Posts: 2
Registered: ‎05-10-2011
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My nook just quit on me???

I had purchased 2 of these for my gd's....while using one of them it just quit on me, I went to look at *My Library* and it was empty when I had d/l'd at least 30 books for one of my gd's...so I thought I should turn it off and back on and now it won't turn on....

 

I went to the troubleshooting area here and I now have it plugged into the wall but it still has not turned on...she will be down in a couple days to pick it up..

 

any ideas?...I hope this isn't something that happens alot..thanks, debi

Inspired Bibliophile
GS2991
Posts: 2,590
Registered: ‎04-21-2011
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Re: My nook just quit on me???

[ Edited ]
Almost the same hapened once to me when my nook was only a few days old I got it to work by removing the battery for a few minutes if that don't work I would call B&N.
Silence is golden,
Duck tape is silver.

Book Sharks: No need to breathe, just read!
Moderator
BN_Cece
Posts: 51
Registered: ‎02-09-2011
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Re: My nook just quit on me???

Hi demodebi, If removing the battery did not help, please call and speak to our Digital Support

Representative at 1-800-THE-BOOK (1-800-843-2665) and select option 2 so they can assist you.