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ShainaBray
Posts: 2
Registered: ‎01-09-2013
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Nook book downloaded but won't open? HELP!

Through the Nook app I purchased a book and immediately after downloaded it. BUT, when I went to open the book it acts like it's trying and then returns to the previous screen saying at the bottom there is an issue with my debit card info.... which I checked over the info twice. Everything is correct, I just cant read my book!

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rmo56
Posts: 39
Registered: ‎10-19-2006
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Re: Nook book downloaded but won't open? HELP!

are you saying you used the nook app on your pc or mac?

New User
ShainaBray
Posts: 2
Registered: ‎01-09-2013
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Re: Nook book downloaded but won't open? HELP!

on my google tablet

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jaquellae
Posts: 222
Registered: ‎08-27-2010
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Re: Nook book downloaded but won't open? HELP!

Check to see if you're signed in. There should be a little "wheel" icon on the top right of the android app for the settings. If you're signed in, check the payment method by clicking the "edit" button. That should show you the card you set up. If you update you're info in the app, that might refresh the info into the app to let it open the book.
Wordsmith
tmr4
Posts: 268
Registered: ‎05-08-2010
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Re: Nook book downloaded but won't open? HELP!

Does it do this with a single book or all books? Also, this is the N1E forum. You might get more help on the Nook Client App forum.