Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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New User
ShainaBray
Posts: 2
Registered: ‎01-09-2013
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Nook book downloaded but won't open? HELP!

Through the Nook app I purchased a book and immediately after downloaded it. BUT, when I went to open the book it acts like it's trying and then returns to the previous screen saying at the bottom there is an issue with my debit card info.... which I checked over the info twice. Everything is correct, I just cant read my book!

Frequent Contributor
rmo56
Posts: 40
Registered: ‎10-19-2006
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Re: Nook book downloaded but won't open? HELP!

are you saying you used the nook app on your pc or mac?

New User
ShainaBray
Posts: 2
Registered: ‎01-09-2013
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Re: Nook book downloaded but won't open? HELP!

on my google tablet

Inspired Correspondent
jaquellae
Posts: 227
Registered: ‎08-27-2010
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Re: Nook book downloaded but won't open? HELP!

Check to see if you're signed in. There should be a little "wheel" icon on the top right of the android app for the settings. If you're signed in, check the payment method by clicking the "edit" button. That should show you the card you set up. If you update you're info in the app, that might refresh the info into the app to let it open the book.
Wordsmith
tmr4
Posts: 268
Registered: ‎05-08-2010
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Re: Nook book downloaded but won't open? HELP!

Does it do this with a single book or all books? Also, this is the N1E forum. You might get more help on the Nook Client App forum.