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bjb1603
Posts: 4
Registered: ‎03-09-2011
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Problems with nook

The problem I am having is while I am reading, the page will suddenly change to the wallpaper, or it will just blink.  This is even when fully charged.  Can anyone help me with this?

AlanNJ
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Registered: ‎03-09-2010
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Re: Problems with nook

Are you reading the page for longer than the screensaver timeout is set for?  It sounds like that MAY be what is happening.

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Debh366
Posts: 212
Registered: ‎10-04-2010
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Re: Problems with nook

Thats weird, mine usually does that when its in sleep mode.  If its sitting next to me, every once in a while I see the screen go white, then my screen saver comes back on.  It has done this since I've had it so I don't worry about it.  It's not causing me any problems.  It's never done that while I'm reading, though.

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New User
bjb1603
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Registered: ‎03-09-2011
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Re: Problems with nook

No, that is not what is happening, it will sometimes change pages on its own too, I don't even have to be touching it.

Correspondent
ChipPM
Posts: 423
Registered: ‎12-22-2010
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Re: Problems with nook

Are you talking about the Nook Color or the Classic Nook?

Distinguished Bibliophile
ABthree
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Registered: ‎01-27-2010
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Re: Problems with nook

@bjb1603

 

Welcome!  :smileyhappy:

 

Sounds like the notorious and frustrating Intermittent Problem, well known with all electronic devices.

 

What you're decribing is not normal.  If it's happening enough to detract from your reading experience, you should definitely take it back to the store where you bought it, or, call Customer Service at 1-800-THE-BOOK (1-800-843-2665).  Select Option 2 for Digital Support, and describe what you're experiencing to them.

 

Assuming that your Nook is still under warranty, they'll probably offer you a replacement. 

 

Good luck.

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+in your kindness, make the wicked become good.+
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New User
bjb1603
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Registered: ‎03-09-2011
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Re: Problems with nook

The classic nook.

New User
bjb1603
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Registered: ‎03-09-2011
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Re: Problems with nook

I will call them when I get home from work.  It may still be under warrenty, have not had it that long.  Thanks!

Distinguished Correspondent
GeneHunter
Posts: 146
Registered: ‎06-28-2010
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Re: Problems with nook

 


 

Sounds like the notorious and frustrating Intermittent Problem, well known with all electronic devices.

 


The first thing I do with any electronic device that has an Intermittent Problem is to totally turn the equipment off.  Leave it off while having a cup of coffee, glass of wine, a cold beer, hot chocolate or other drink of choice.  Then turn your device back on. Many times, this is all that's needed to clear up your problem.