AlanNJ wrote:I just found the samples yesterday when I updated the Nook app on my Android Tablet. Then I went to my N2E and turned the wi-fi on and the samples were there as well. It took me about 10 seconds to come here and delete them from my library. I don't like it but I have more important things to worry about. All of the angst in this thread is truly mis-directed as far as I'm concerned (unless like one of the posters here you have issues with using a mouse)...
Forget the fact that we shouldn't have to spend even one second managing spam samples. What I want to know is which Android tablet can actually load any B&N page in ten seconds?
DeltaT wrote:
AlanNJ wrote:I just found the samples yesterday when I updated the Nook app on my Android Tablet. Then I went to my N2E and turned the wi-fi on and the samples were there as well. It took me about 10 seconds to come here and delete them from my library. I don't like it but I have more important things to worry about. All of the angst in this thread is truly mis-directed as far as I'm concerned (unless like one of the posters here you have issues with using a mouse)...
Forget the fact that we shouldn't have to spend even one second managing spam samples. What I want to know is which Android tablet can actually load any B&N page in ten seconds?
Sorry if I was unclear. I came to the site using my PC and downloaded the books from here. Believe it or not it actually took even less time to delete a sample on from my Galaxy Tab 10.1 using the Nook App than it took to delete a sample from here. All I had to do was tap and hold on the book I wanted to delete, tap delete, and it was gone. Pretty simple.
AlanNJ wrote:
DeltaT wrote:
AlanNJ wrote:I just found the samples yesterday when I updated the Nook app on my Android Tablet. Then I went to my N2E and turned the wi-fi on and the samples were there as well. It took me about 10 seconds to come here and delete them from my library. I don't like it but I have more important things to worry about. All of the angst in this thread is truly mis-directed as far as I'm concerned (unless like one of the posters here you have issues with using a mouse)...
Forget the fact that we shouldn't have to spend even one second managing spam samples. What I want to know is which Android tablet can actually load any B&N page in ten seconds?Sorry if I was unclear. I came to the site using my PC and downloaded the books from here. Believe it or not it actually took even less time to delete a sample on from my Galaxy Tab 10.1 using the Nook App than it took to delete a sample from here. All I had to do was tap and hold on the book I wanted to delete, tap delete, and it was gone. Pretty simple.
For me it's not the time it takes to delete them. I too deleted from the Android app and you're right, it only takes a few seconds. For me, it's the, "What's that? Where did that come from? Has someone hacked my account and is buying books? Do they have my credit card number? Geez, please tell me I don't have to call my credit card company," line of thought that I usually have when something unexpected shows up in my library. I have enough stress in my life without B&N giving me more.
Like I said in my post above, I knew what was happening so when the samples showed up I just deleted them, easy peasy. It's when stuff shows up and I don't know, which has happened, that it's frustrating.
And yes, it's very much a first world problem, But then, isn't everything in these forums?
AlanNJ wrote:
DeltaT wrote:
AlanNJ wrote:I just found the samples yesterday when I updated the Nook app on my Android Tablet. Then I went to my N2E and turned the wi-fi on and the samples were there as well. It took me about 10 seconds to come here and delete them from my library. I don't like it but I have more important things to worry about. All of the angst in this thread is truly mis-directed as far as I'm concerned (unless like one of the posters here you have issues with using a mouse)...
Forget the fact that we shouldn't have to spend even one second managing spam samples. What I want to know is which Android tablet can actually load any B&N page in ten seconds?Sorry if I was unclear. I came to the site using my PC and downloaded the books from here. Believe it or not it actually took even less time to delete a sample on from my Galaxy Tab 10.1 using the Nook App than it took to delete a sample from here. All I had to do was tap and hold on the book I wanted to delete, tap delete, and it was gone. Pretty simple.
Yes, it seems easy to delete them on the Android app, if you have an Android device.
But I deleted one using the app on my Android phone, and it deleted from my phone, and my iPad, but NOT my N2E. Not even using the web site deletion. Finally, the only way I could get it off of the N2E was to deregister and reregister. Then download all of my current books again and sideload all of my third party content.
That was not so easy. By the time I was finished fixing that fiasco, nearly two hours of my precious remaining life here on earth had been eaten by a B&N marketing stunt.
They shouldn't be sending samples at all. They really shouldn't be sending samples when the software to delete them is poorly designed, inconsistent, and full of bugs. So there.
Please excuse the rant, and thanks for listening.
DeltaT wrote:
AlanNJ wrote:
DeltaT wrote:
AlanNJ wrote:I just found the samples yesterday when I updated the Nook app on my Android Tablet. Then I went to my N2E and turned the wi-fi on and the samples were there as well. It took me about 10 seconds to come here and delete them from my library. I don't like it but I have more important things to worry about. All of the angst in this thread is truly mis-directed as far as I'm concerned (unless like one of the posters here you have issues with using a mouse)...
Forget the fact that we shouldn't have to spend even one second managing spam samples. What I want to know is which Android tablet can actually load any B&N page in ten seconds?Sorry if I was unclear. I came to the site using my PC and downloaded the books from here. Believe it or not it actually took even less time to delete a sample on from my Galaxy Tab 10.1 using the Nook App than it took to delete a sample from here. All I had to do was tap and hold on the book I wanted to delete, tap delete, and it was gone. Pretty simple.
Yes, it seems easy to delete them on the Android app, if you have an Android device.
But I deleted one using the app on my Android phone, and it deleted from my phone, and my iPad, but NOT my N2E. Not even using the web site deletion. Finally, the only way I could get it off of the N2E was to deregister and reregister. Then download all of my current books again and sideload all of my third party content.
That was not so easy. By the time I was finished fixing that fiasco, nearly two hours of my precious remaining life here on earth had been eaten by a B&N marketing stunt.
They shouldn't be sending samples at all. They really shouldn't be sending samples when the software to delete them is poorly designed, inconsistent, and full of bugs. So there.
Please excuse the rant, and thanks for listening.
You need to delete the book from your library using the Nook app on your phone. There is no difference between the functionality of an Android tablet and an Android phone as far as the Nook app is concerned. Maybe I'm missing something that you're saying?
AlanNJ wrote:You need to delete the book from your library using the Nook app on your phone. There is no difference between the functionality of an Android tablet and an Android phone as far as the Nook app is concerned. Maybe I'm missing something that you're saying?
That's what I did. And I know that the apps are the same. The problem was that the sample got deleted from everything except my N2E. And it did not show in my online Nook library. And yes, I had WiFi on. And yes, I synced several times. I even tried re-ordering the sample, and deleting it onliine and syncing again. It just would not leave my Nook Simple(?) Touch.
It was, simply put, a software error. And that's my point. I don't want to be sent unwanted samples in the first place. I especially don't want to be sent unwanted samples when the software available to delete them just does not work correctly with multiple devices, and is non-existent on one of those devices - the N2E.
Having spent nearly forty years working with computers of every ilk, I can figure out how to solve just about anything. But I'm retired, and don't want to waste my time debugging a problem caused by invasive B&N marketing combined with inconsistent buggy software. If they wish to hire me as a consultant, I will be happy to go in and standardize key functions across their platforms.
AlanNJ wrote:
DeltaT wrote:
AlanNJ wrote:Can you fix the wish lists so that they sync across every device first?
Sure can. And I only charge $250 an hour.Deal. Will you accept an IOU?
Oh, what the heck. I'll give the answer out for free.
B&N needs to stop treating other devices (Android, IOS, etc) as outsiders. They need to redesign the Nook environment so that all devices can be registered and show up on My Nook Library and Manage your Nook. That will allow all devices to receive the same information as a Nook.
While B&N is doing this, they might think about letting accounts have user profiles for each registered device. That would open the door to a whole world of family sharing and parental control that nobody else has, but is in great demand by users.
Right now, non-Nook devices must initiate any discourse. B&N does not know that you own an Android tablet. They do store the information sent from your tablet, such as latest page. They just don't know where it came from. So they can only respond to it reliably on that one device. And they can't provide you with any control over it.
That's why my N2E keeps trying to revert to the latest page read on my iPad. I keep WiFi on on the iPad, but not on the N2E. So every time I do turn on WiFi on my N2E, it loses all latest page information. I have no control over it, and in fact the tiny control that I did have (the sync prompt) was broken with the MY Nook update. And that's another software failure on its own.
Thinking back on my career, it's hard to get my mind around such rotten software making it to an actual release. But then, if my software didn't work, I got called in the middle of the night. Not some poor drone across the globe, with little training, who works for subsistance wage.
It's not that I can't deal with the shoddy programming now. It's just that when I see these problems, I recognize them as ones that I have solved in my career, especially in factory automation software. I look at the junk programs today and just cringe.
I feel sad for the generation that has never known better.
