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Borntorun
Posts: 1
Registered: ‎08-21-2012
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Avoid the Nook

My son purchased a nook a couple years ago.  It never was a great experience.  The device was always sluggish, but once a book was retrieved, it was adequate.  Just had the device crash on me with error c7850...the deathnail for the Nook, apparently.  If you are considering buying a Nook, don't.  I have an iPad and it is worth every penny....I never said that about the Nook.  Tech Support was a waste of time.  I actually had a rep have me power down the device six times by holding the power button for 20 seconds each time.  The second rep finally told me my Nook was dead, and I could trade it in for another...no thanks.  Avoid the Nook.

Distinguished Scribe
Ya_Ya
Posts: 3,281
Registered: ‎09-29-2010

Re: Avoid the Nook


Borntorun wrote:

If you are considering buying a Nook, don't.  I have an iPad and it is worth every penny....I never said that about the Nook.  Tech Support was a waste of time.  I actually had a rep have me power down the device six times by holding the power button for 20 seconds each time.  


Not interested in reading on a backlit screen, thanks, (and this is from someone who does have a full android tablet) so, no, I wouldn't consider an iPad an adequate reader.  It might be worth the money, but not as a reader...

 

As for the power on/on, of course the Tech Support rep had you do this.  That's the procedure to factory reset the device; of course that was one of the methods tried to revive your dead NOOK.

 

I don't know why you wouldn't take a replacement - at the very least you could get a working NOOK for your non-working NOOK and then give it/donate it to someone who would appreciate it. 

 

You don't have ot like the device, but being misinformed and being incredulous about what one thinks one knows is irritating to those who do know...

Distinguished Bibliophile
keriflur
Posts: 4,389
Registered: ‎01-05-2010

Re: Avoid the Ridiculousness

So, you bought a nook that was "sluggish" from the beginning, but never bothered to exchange it, and then used it for "a couple years" and now your mad that it's dead?

 

Um, maybe you should have returned it for one that worked properly to begin with?  Just sayin'.

 

*rolls eyes*

Recently Finished: The Fifth Wave by Rick Yancey ← SO GOOD!
Up Next: Mr. Penumbra's 24-Hour Bookstore
After that: The Wolf and the Watchman
Distinguished Wordsmith
bklvr896
Posts: 4,442
Registered: ‎12-31-2009

Re: Avoid the Nook

I have 3 Nooks and have no problems with any of them and neither does my mom with her NST. You made a statement to not buy a Nook bases on experience with one unit. There are always going to be some units off a production run that are going to have problems. I've had it happen with phones, computers printers etc. I exchanged the device and all was well. I also have an iPad and almost nevere read on it, it's too heavy for long stretches and the battery life is too short for long stretches of reading. Lov e reading on my NST.
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taltosPT
Posts: 91
Registered: ‎01-30-2011
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Re: Avoid the Nook

My wife and I have 3 Nooks between us and only has 1 problem with the charging cable on a NC and that was fixed with a store visit. I wish that other electronic gear that we have bought was as reliable.

Wordsmith
LectorGS
Posts: 412
Registered: ‎04-19-2011

Re: Avoid the Nook

[ Edited ]

I have been a Nook owner since December, 2010.  My first Nook was the N1E which I loved a lot because of its elegant design (back then), its user friendliness and the quality of the characters shown on the screen.  Then I upgraded to the NST, then I purchased the NC, which I sold prior to purchasing the NT and now I own the NSTG which works like a charm.  I donated my N1E to a charitable organization as a fund raiser and based on what I heard, the new owner of my pre-owned N1E is quite satisfied with it. Have I had some problems?  Yes!  Have they been solved?  Yes, and in a very professional and decent manner.  Will I buy other Nooks?  Yes, I will, indeed.  

Lector GS
New User
ry-z
Posts: 5
Registered: ‎09-01-2012
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Re: Avoid the Nook

My nook reset itself and the serial # is now 0, when my wife took it on a trip to Findland. I have called customer service they can not help. The best solution was to go to my nook, sign in, then go to the book you want and download it to your computer (sideload). Then plug your nook into your computer, open the my compter icon click on nook and drag the book file from where you download it into the my documents folder and you will have acess to your books that way
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