Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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New User
katietrek
Posts: 1
Registered: ‎05-13-2010
0 Kudos

Book will not open

Getting error message  " Sorry unable to open this book

J92
New User
J92
Posts: 1
Registered: ‎05-16-2010
0 Kudos

Re: Book will not open

I had this problem and support helped me this way

Highlight book in library

go to view item details & options

select archive

go back to library screen, select check for new B&N content

Book should now be in grey text

select book again in library

go to view item details & options

select unarchive

go back to library screen, select check for new B&N content

book now in dark text

select book and open.

Good Luck

New User
titangirl
Posts: 1
Registered: ‎05-19-2010
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Re: Book will not open

just wanted to say thanks for posting this the same thing happened to me i found your post, tried it and it worked!!! thanks!!

New User
Sprint17
Posts: 1
Registered: ‎05-29-2010
0 Kudos

Re: Book will not open

Like another reply to this problem, thank you very much for the instructions.  My nook kept telling me, "sorry, cannot open this book."  Your step-by-step instructions worked perfectly.  I saved them in case it happens again, and also for my sister who just purchased a nook.

New User
SMaDimc
Posts: 2
Registered: ‎12-22-2010
0 Kudos

Re: Book will not open

thank you thank you thank you!  worked for me too!

Reader
twoodwriter
Posts: 2
Registered: ‎06-01-2011
0 Kudos

Re: Book will not open

Perfect!!! Thanks so much! Was getting ready to spend forever online with BN tech support!!!!

Reader 2
anotetoyou
Posts: 1
Registered: ‎06-28-2012
0 Kudos

Re: Book will not open

I have a Simple Touch -  2 books will not open. I have tried archiving and unarchiving but there is nothing anywhere that refers to "new B&N content". I have upgraded to the latest software version (1.1.2) - still these books will not open. I have 24 books now and only have a problem with 2. Any suggestions?

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