05-09-2011 09:39 PM
I called B&N Technical Support, which finally had me do a hard reset to my Color Nook... And yes, I turned the router off & on again.
Still can't connect my Color NOOK to the home network I've used for the past four months up until the day B&N updated the software. Technical Support's only recommendation, finally, was to contact the router manufacturer . That's can't be the only answer.
At the prompt, "Select the wireless network that you want to use," I choose my home network. The screen responds: "Obtaining IP address," then "Remembered, secured with WEP," then returns to "Obtaining IP address." It doesn't connect.
Anyone have any suggestions? Many thanks.
05-09-2011 10:15 PM
you should probably ask this question on the Nook Color board over here ---> http://bookclubs.barnesandnoble.com/t5/NOOKcolor-T
Hope you get some help
05-10-2011 09:21 AM
I had the same issue and called Verizon because I didn't realize it was the colornook causing the problem and thought my router was bad. They sent be a Westell 7500 router which is a newer router than what I had and that solved the problem. The colornook works along with all my computers now. Try getting another router if all else fails. I hope this helps you.