Reply
New User
Military_Mama
Posts: 2
Registered: ‎04-12-2010
0 Kudos

Cannot read my purchased books.

I used my Nook perfectly fine ...until I registered it.  Since I registered it, it has deleted any non-b&n books and will not accept them when I try to reload them.  When the nook is connected to the computer, all of these still show up in the folder, but are "invisible" on the nook itself.  Yes, I have looked in the My Documents folder.  Also, I have tried to purchase several books from b&n since then.  I've purchased them on the computer, and they do not update to my nook, nor can I save them to the documents folder.  I also tried unregistering my nook, and it fails to do so everytime.  This is starting to appear to be a colossal waste of money.

Doug_Pardee
Posts: 5,421
Kudos: 3,640
Registered: ‎03-09-2010
0 Kudos

Re: Cannot read my purchased books.

The fastest way to get this straightened out is to call Customer Service. 1-800-THE-BOOK (1-800-843-2665) and ask for Digital Support.

 

They have the tools to work with your B&N account. We don't.

Top Kudoed Authors
User Kudos Count
317
197
169
120
108
Users Online
Currently online: 170 members 323 guests
Please welcome our newest community members: