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Reader
Jane2555
Posts: 3
Registered: ‎05-02-2010
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Change Profile

I am trying to change my e-mail address on my profile page of my nook. When I try to edit my profile, only the owner name and device name come up to change.  How do I change my e-mail address?  Any help would be great! :smileytongue:

 

gqb
Inspired Scribe
gqb
Posts: 1,523
Registered: ‎01-30-2010
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Re: Change Profile

I believe you have to do that from your account on your computer.  Do a search on change e-mail to see if there's anything funny about actually doing it.

Distinguished Correspondent
very-simple
Posts: 1,262
Registered: ‎11-11-2009
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Re: Change Profile

You can't just change the e-mail address.  You need to de-register the device and then re-register it with the new e-mail address.

 

But be forewarned - before re-registering, make sure you have changed your e-mail address on the B&N website for your account as well - otherwise your nook will not connect correctly to your account (and will not see any of your previously purchased books).  

 

The e-mail on your nook and on your B&N account MUST match.

Reader
Jane2555
Posts: 3
Registered: ‎05-02-2010
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Re: Change Profile

Thank you for your help.

Reader
Jane2555
Posts: 3
Registered: ‎05-02-2010
0 Kudos

Re: Change Profile

Thanks!

Frequent Contributor
Snaps76
Posts: 30
Registered: ‎07-18-2010
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Re: Change Profile

You also have to be careful to do it in the right order.  First de-register your nook.  Then go to your online account and change the email.  Then you can re-register your nook with the new email.  If you change it online first, you won't be able to de-register your nook correctly.  Same process goes if you want to change the password.

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