06-09-2011 07:17 PM
I'm not sure if this question was already asked but my nook has been giving me an error message everytime I try to update my B&N Library. I've tried turning my wifi off and turning it on but nothing has been working for me. I even attempted to wait a week to see if it will magically work again, but it still hasn't. Anyone by chance has a solution?
06-10-2011 08:42 AM - edited 06-10-2011 08:44 AM
Is your Wi-Fi on? If yes, do you have a good connection? (How many bars do you have?)
I have the Nook Classic Wi-Fi + 3G. I have gotten this message when I tried to download a large book with just the 3G. I turned my Wi-Fi on and the book downloaded just fine.
I hope this helps.
06-10-2011 10:35 AM
1) What error message are you getting, exactly? The cannot connect/Wi-Fi one?
2) Have you tried turning off and restarting the nook? Very often, this simple procedure seems to clear up "glitchy" behavior.
06-10-2011 02:58 PM
My Wi-Fi connectivity is good and I always have full bars. I've tried restarting my nook and turning off and on my wifi, but nothing helps. The error message says that I cannot update my library now and try again later and it's already been two weeks already, I'm getting desparate to read my new books that I bought on my nook rather than my laptop.
06-10-2011 03:36 PM
You may need to call CS (1-800-THE-BOOK) or go into a brick and mortar store (if one is nearby to visit). Hope you get this taken care of. GOOD LUCK!
06-10-2011 03:37 PM
Do you have a B&N store nearby? If you do, go and see if you can get yoour library to update in-store. If not, you could have the store personnel take a look.