05-06-2013 09:35 PM
a month ago
I HAVE THAT PROBLEM WITH MY FIRST ED. NOOK
In most forums making the entire post capitalized is considered shouting, Please don't shout. Where boldface isn't available a few words in caps would be considered appropriate. But boldface is available here.
- Does the LED adjacent to the USB connection light up when you connect the cord, plug the cord into the charger and plug the charger into a live outlet? If it starts yellow does it eventually change to green?
- Does plugging the cord into the USB port on a computer make any difference? How about when you try another USB charger (AC or for use in an automobile)?
- Have you used another device to verify that the AC outlet is active?
- If you're located near a B&N store have you taken your Nook to the store and had the associate assigned to the Nook counter try it?
- First Edition only: have you disconnected and reconnected the battery? Note that other Nook models aren't designed to be opened by the consumer and doing so will probably void any warranty or maintenance contract that applies to it..
Some First Edition units are getting old enough that their batteries could be expected to fail. This is just the way that type of battery ages and might vary depending on the individual battery's charge and discharge history. Unfortunately B&N chose to discontinue replacement batteries about the time early customer's Fist Edition warranties started running out (hmmm, I wonder if the batteries weren't selling well before the warranty periods started running out).