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Contributor
SummerLady
Posts: 5
Registered: ‎08-20-2010
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Frozen!!

I have the NOOK 3G. I went to put in a memory card, when I turned it back on it froze on the screen "your nook is starting up" and has stayed frozen!! I've turned it off and back on, I've turned it off and taken out the battery, I took out the memory card and it is still frozen!

 

Any ideas?? I love my NOOK and miss it LOL

 

Thanks!

Contributor
SummerLady
Posts: 5
Registered: ‎08-20-2010
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Re: Frozen!!

Anybody????????

Frequent Contributor
4yesh4
Posts: 50
Registered: ‎01-06-2011
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Re: Frozen!!

remove the battery and let it sit for 20-30mins, while the battery is out, press and hold down the power button for 60sec

 

after 30mins, put back the battery (tighten the screws of course) then try to turn on your nook

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New User
Lorigan
Posts: 2
Registered: ‎01-07-2011
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Re: Frozen!!

SummerLady. I have the same problem since i installed the v1.5.0. And there is a lot of people with the same problem. I try the procedure describes in this link http://bookclubs.barnesandnoble.com/t5/NOOK-Technical-Support/Nook-unresponsive-after-update/m-p/733... . It works, but the problem appears again. I think we need a fix for this version.

 

I love my nook to, but at this moment i hate the nook technical support service of b&n.

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