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New User
Kanna_K
Posts: 3
Registered: ‎12-31-2010
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I forgot to change my credit card and now cant download my books?

i closed a credit card, then tried to download free nook books and forgot to change the credit card.

upon realizing this i changed my credit card, but i cant dowload my books?

Help!

Nallia
Posts: 4,758
Topics: 125
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Registered: ‎02-15-2010
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Re: I forgot to change my credit card and now cant download my books?

New User
Kanna_K
Posts: 3
Registered: ‎12-31-2010
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Re: I forgot to change my credit card and now cant download my books?

wont i lose all the books i have on there now that way though?

Nallia
Posts: 4,758
Topics: 125
Kudos: 3,263
Solutions: 4
Registered: ‎02-15-2010
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Re: I forgot to change my credit card and now cant download my books?

If you have sideloaded books and they aren't on an SD card, you will have to sideload them again.  All of the books you bought from B&N will be restored to your NOOK once you connect to WiFi or 3G (I don't know which NOOK you have).  You may have to manually download some, but they will all show up in your library.

 

The nice thing is that everything downloading over again will associate all of your B&N books with your new card.  :smileyhappy:

Reader 4
Teawench
Posts: 3
Registered: ‎09-24-2010
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Re: I forgot to change my credit card and now cant download my books?

Sorry, no. I, too, forgot to update my credit card info & now there are two books I can't download. One free and one I wanted to pay for. I tried unregistering my nook & re registering to no avail. Tried phoning customer service several times with no joy despite the fact that two different people told me that the issue would be resolved. No answer to email that I sent, either. So if anyone has a better idea I'd love to hear it.

New User
ColeJones
Posts: 1
Registered: ‎05-03-2013
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Re: I forgot to change my credit card and now cant download my books?

from the top left hand corner of  your nook drag down the settings menu. the first option is "shop settings" here you can manage your credit card. you can also update it in "myaccount" at BN.com

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