02-25-2011 05:01 PM
Is that the e-mail address on her B&N account? Try that e-mail address.
+in your kindness, make the wicked become good.+
-- St. Basil the Great+
02-27-2011 11:33 AM
Does your friend have the nook or a nook app? Make sure they are used that hotmail email address when they registered with B&N. It will not just loan a book to a email address without an attached account