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hi_hi_there
Posts: 5
Registered: ‎09-26-2010
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Network password

I have read this board and seen similar problems so I followed the steps to reset my modem password since the Nook was not taking the one I knew to be correct. Now with the new password it still will not connect to my wireless network hotspot.

I keep getting the message "The network password you typed is not correct. Please try again." I have carefully typed the correct password in multiple times but it will not connect.

What is the solution to this problem?

Thanks to those who reply.

Jellybeans to those who reply with the solution. :smileyhappy:

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love_my_karma
Posts: 251
Registered: ‎07-19-2010
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Re: Network password

There is a difference between the password and the passkey. I found this out the hard way. The nook wants the passkey.

 

The passkey is a (in my case very long) sequence of letters and numbers generated by the router, and not whatever sequence you chose yourself.

 

I hope this helps.

She is too fond of books, and it has turned her brain. (1873)
~ Louisa May Alcott ~
Contributor
hi_hi_there
Posts: 5
Registered: ‎09-26-2010
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Re: Network password

Thanks to love-my-carma for responding. Actually I found the answer I needed by calling my internet service provider (AT&T) who directed me to my router's IP page and the correct section to locate the pass key number that was the correct 8 numbers long. Thanks to a great internet provider who had the answers that Barnes & Noble tech help went "Uhhh.. ummm... derrr... I don't know." to. So when all else fails call your internet provider because Barnes & Noble tech help is clueless. Also, this experience has made me regret not purchasing an iPad instead of the Nook. iPad has a much larger selection of free books if you are just compairing ebook readers... but then again iPad does soooo much more.

Doug_Pardee
Posts: 5,521
Kudos: 4,013
Registered: ‎03-09-2010
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Re: Network password


hi_hi_there wrote:

 

So when all else fails call your internet provider because Barnes & Noble tech help is clueless. Also, this experience has made me regret not purchasing an iPad instead of the Nook. iPad has a much larger selection of free books if you are just compairing ebook readers


You just needed to call the right people for the right device. B&N's Customer Service doesn't know anything about your personal router and Internet service, and AT&T doesn't know anything about your NOOK. The problem at hand was on the router side, so you needed to talk to AT&T.

 

You'd have exactly the same problem with the iPad when you tried to connect it to your Wi-Fi system. The problem was that you didn't know what the password was for your personal Wi-Fi network. This is a common situation—most people aren't Wi-Fi techies—but it's one that you'll have to have someone familiar with your particular router help you with.

 

Unrelated to Wi-Fi: I don't know what you mean about iPad having a larger selection of free e-books.

 

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