08-16-2011 12:35 AM
I found my Nook 2 (black and white) frozen on screensaver. Pressing power button for 15+ seconds did not help. What should I do next? Return to B&N store?
08-16-2011 08:39 AM
Silly question: Is it fully charged? Charging it may help.
Do you have an SD card in? Remove it and try the reset again.
I don't know if these will help, but do the things that the store will do to save time there.
10-12-2011 11:11 PM
Were you able to fix it, or did you have to take it back?
10-13-2011 09:04 AM
Try pressing and holding both the power button (back) and the "N" button on the front, both at the same time. You may need to hold them for a good 10-15 seconds or so to get it to hard reset.
01-30-2012 09:46 PM
If by frozen you mean that the slider to unlock it does not work, hold the little "n" at the bottom for a few seconds then try the slider.