Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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Contributor
mikayla9
Posts: 10
Registered: ‎01-01-2011
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Re: Nook now has lines on the reading display...

I have, to no avail, but thank you for the suggestion

Contributor
mikayla9
Posts: 10
Registered: ‎01-01-2011
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Re: Nook now has lines on the reading display...

I apologize for my mistake. I did not see this option.  Geez, I hope that your Nooks don't die, extended warranty or not

Inspired Wordsmith
gstone
Posts: 1,317
Registered: ‎09-05-2010
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Re: Nook now has lines on the reading display...


mikayla9 wrote:

I apologize for my mistake. I did not see this option.  Geez, I hope that your Nooks don't die, extended warranty or not


No sane person purchases a device expecting that it will or has a high probability of failing within or just outside a year regardless if extended warranties are available. I virtually never purchase extended warranties for electronics and expect them to last longer than your nook did.

 

The one exception for warranties was for the nook, but I did not purchase it for the warranty extension. I purchased it for AHD because the intended user is a stroke victim and there was a good possibility she would drop it.

 

Unfortunately sometimes things fail just out of warranty and one of us has to be the unlucky victim.

Contributor
mikayla9
Posts: 10
Registered: ‎01-01-2011
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Re: Nook now has lines on the reading display...

@gstone. Thank you for being nice.  I guess I should have read around these forums a little more before posting to get the feeling for the "community". Just feeling frustrated.  

Inspired Wordsmith
gstone
Posts: 1,317
Registered: ‎09-05-2010
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Re: Nook now has lines on the reading display...


mikayla9 wrote:

@gstone. Thank you for being nice.  I guess I should have read around these forums a little more before posting to get the feeling for the "community". Just feeling frustrated.  


 

heh.. I would be livid :smileyvery-happy:

Inspired Wordsmith
Theriot_Publishing
Posts: 469
Registered: ‎12-22-2010

Re: Nook now has lines on the reading display...

I think we all get that same feeling of 'oh damn, just out of warranty and it broke' frustration at times.

 

But that is indeed why they offer extended warranties... PS:  squaretrade is always cheaper than buying the warranty from the seller.  Plus, they give cashback and not a refurb unit or repaired unit in *most* cases.. basically things under $400.

 

While it is indeed unfortunate the timing of the failure, a certain percentage of units simply will fail.  I had the exact same thing with the 'lines' on my screen.  Mine was under original warranty still, but I still used my squaretrade warranty because I simply preferred the cash to buy a new unit (in this case, the nook color instead of the original nook)

 

It's kind of like an 'upgrade' plan... well, at least that is how I was able to use it.

 

Sorry for your circumstances, but please get a warranty.  They are about $30 through squaretrade for 3 years with accidental damage.  Well worth the cost.... and when (not if) it breaks, it's covered.  At least I assume it will break sometime in those 3 years... if not, great, but electronics can get very wonky... especially these newer electronics.

 

 

 

 

Behold the Glory and Grace of the Flying Spaghetti Monster. Let His noodly appendage touch you. Swallow the sauce for it is the blood of innocent tomatoes. So sayeth the FSM. Pasta for Peace!
Contributor
mikayla9
Posts: 10
Registered: ‎01-01-2011
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Re: Nook now has lines on the reading display...

Thanks for telling me about Squaretrade. I didn't know about it.  I will definitely use it for the replacement Kindle.  I would not be as upset if I had not had problems with both of the Nooks I had under the original warranty.  

 

Has anyone had a bug free experience?

 

It seems more often than not the Nook won't open books, has to be reset, etc.  I know all the tricks to work around these problems, but it is simply a bad device in my experience.  

 

If my Nooks would have been trouble free all along, I would simply think this was one of those experiences.  

New User
grphcdsgnr69
Posts: 1
Registered: ‎04-13-2012
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Re: Nook now has lines on the reading display...

I agree. I called them today and was given the run around. I was told they would replace it, they took my credit card information (via chat) I was then told to call their 800 number, which I did. I was then told my warranty ran out, but I could upgrade. WHY WOULD I WANT TO DO THAT? If it broke after 14 months, why would I purchase another one? My sister has a kindle that has lasted 4 years. I will get one of those. At least I'll get my moneys worth.

Wordsmith
ProfReader
Posts: 1,147
Registered: ‎02-18-2010
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Re: Nook now has lines on the reading display...

Kindles have just as many problems. The grass isnt always greener with the other product. My nook purcased in feb 2010 works just fine. The manufactures warranty is for one year, you got 14 months if you want garranteed use than you purchase an extended warranty. There is no garantee that any product will last longer than its warranty.
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