09-12-2013 10:36 PM
I bought the Nook 1st edition as soon as it came out, and I still use it today. Battery is starting to give me some problems. Does B&N still offer replacement batteries for my old tried and true device?
09-13-2013 10:29 AM
Thanks. I think it's pretty funny that B&N won't help me but Amazon will.
That's because the N1E reached end of life quite a while ago and Amazon is in the business of connecting sellers and buyers. Just a guess, but at this time I'd be willing to guess that most if not all of the N1E batteries you find for sale on Amazon are actually sold by someone else with Amazon as a gateway.
09-14-2013 01:02 PM
09-16-2013 03:37 PM - edited 09-16-2013 03:40 PM
What is odd though is that a selling feature of the N1E was its replaceable battery and BN pretty much stopped carrying them before they ever needed to be replaced. I would have expected that BN would have them available for at least several years after they stopped selling the N1E.
Sony does this too, and Dell. It's terribly frustrating, but it seems to be fairly standard these days (not saying it's right, just that it's standard). Frankly, I'm not sure what's worse - a battery that can be replaced that the original seller no longer sells, or a battery that can't be user replaced at all.
ETA: Just thinking about this now - By the time the non-defective NST batteries start going, the device will be three years old. B&N does not offer maintenance, so basically if your battery goes on the NST, you *have* to buy a new device. This makes the NSTs straight-up disposable. So I guess I've answered my own question - the user replaceable battery still wins, because you can buy aftermarket batteries rather than a new device.