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esb5959
Posts: 2
Registered: ‎03-03-2011
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Opening New eBooks

The last two books that I purchased won't open.  When selected, it says it's opening and after a few seconds, it goes back to the previous screen.  I'm able to open other books without a problem.  Thanks for your help.

AlanNJ
Posts: 3,722
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Registered: ‎03-09-2010
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Re: Opening New eBooks

Are they purchased from B&N?  If so, you may want to try archiving them and then unarchiving them.  If that doesn't work call customer service at 1-800-the-book.

►Without order there is chaos◄
New User
esb5959
Posts: 2
Registered: ‎03-03-2011
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Re: Opening New eBooks

Thanks for the info.  The books were purchased from B&N.  I'll try archiving and unarchiving.

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