03-03-2011 11:01 AM
The last two books that I purchased won't open. When selected, it says it's opening and after a few seconds, it goes back to the previous screen. I'm able to open other books without a problem. Thanks for your help.
03-03-2011 11:40 AM
Are they purchased from B&N? If so, you may want to try archiving them and then unarchiving them. If that doesn't work call customer service at 1-800-the-book.