Purchased e-book at bn.com - not syncing with nook

[ChuckTX]

Okay, I thought I had this solved, but....no.  I purchased an e-book online at bn.com (on my laptop) and it shows up in My Library there; however, I can't figure out how to get it to my nook.  I thought it would sync automatically when I opened the library...?  When I go to shop it wants to charge me a second time for the book.  Help, please?

[Doug_Pardee Distinguished Bibliophile]

You shouldn't need to buy it again. Just download it.

Call Customer Service at 1-800-THE-BOOK (1-800-843-2665), option 2 for Digital Support. They should be able to get this straightened out quickly.

[ChuckTX]

Doug, thanks for the phone number for digital support.  They found the step I was missing:  Check for new B&N Content.  Just a little embarrassing - but I won't make that mistake again!