02-04-2012 03:37 PM
Left mine in the plane also the other day and am so sad. I woke up in the middle of the night and panicked! Called the airline and went to the airport to track the location of the plane, they called that airport but sadly it wasn't on the plane. Later that day I got an email saying I purchased two games, that's when I realized nobody was going to return my Nook to me. I took my credit card info off the B&N website, and then called B&N and they deactivated and blacklisted the device and credited my account for the games. They say the thief won't be able to use the Nook now. That mad me feel a little better.
03-22-2012 02:21 PM
I dropped my Nook at an airport and was so bummed when I looked for it on the plane and it was gone. I recently received an e-mail from B&N notifying me that someone had returned it to one of their stores. B&N traced it to me through the serial number and the store manager mailed it to me for a small fee. Because the very kind person had left their card, I was able to include a gift certificate in my payment along with a thank you note which B&N also mailed for me. I am so happy to have my Nook back!
03-22-2012 04:20 PM
I reset my account to require a password for all purchases, because I still have my old N1E and lend it occasionally so someone can read one of the books on it. Not a bad idea to turn on that option anyway.
03-23-2012 11:26 AM
I will be heading on a plane next week for business. My N1E is going with me. This thread makes me think I had better do some password protection and put my name and address on it!
Thanks to all the great ideas here!
03-28-2012 08:25 PM
This thread is a huge help. I bought a first edition a long time ago and recently purchased a simple touch last month. I used it all of the time. However last week I did not use it and yesterday I realized it was missing from my bag. I logged into my account online and noticed that someone had downloaded a free book on my account. I changed my password and called customer service to have the nook deactivated. They were very helpful through the entire process. I am glad that I still have my first edition handy.
09-17-2013 04:19 PM
Gosh, I can see I am not the only one who left their Nook in a backpocket on a plane.
Its been a month and i finally deactivated it to protect from theft, sadly B&N when they deactivate also remove your e-mail from the setting page which of course is the best means of contact. This explains why now there are so many Nooks on e-bay just for parts they can not be activated.
In any case may i suggest that everything he take in a airport has a tag sticker on it with your contact info regarding my replacement nook I am placing a taping a card with my contact info on the nook cover, I figure if you make it as easy as possible maybe the lazy person might go to the trouble of returning it.