Replacement Nook Color USB Cable - Help I only have 33% power left

[fas_ny]

Thanks for this tip!  It was very helpful.  My cord broke and I was researching replacing it and came across your info.  I called and I will be receiving my new cord next week.

[DeathScouter]

The "plug shape" itself is a standard mini USB, the problem is the DEPTH of the connector.  A standard USB cable will not reach the contacts within the Nook.  So even if you plug in a standard cable, it will be useless.   I don't know why (in this tech-age) that B&N decided to offer a product that uses a proprietary connector, but some idiot production manager approved it... and it's a PIECE OF JUNK!!!    The length of the plastic plug versus the mobility of the Nook itself makes the metal connector a high-torque pivot point.  It doesn't take much effort at all to bend your connector and render it useless.     B&N should GIVE replacement cables for the life of the Nook because the design was so poorly thoughtout   I am online now, ordering my THIRD cable since getting my NookC last christmas.    I LOVE my Nook, but the design of the cable is really really bad.  

Hey B&N, if you read your own site... in the name of good "customer service", stop charging for the cables or our NEXT tablet purchase will not be one of yours!

[Firstsailor]

I agree with DeathScouter on the cable design.  It is terrible.  The cable's "special" long micro USB connector will not support much torque at all before it breaks from or bends in its housing. My daughter's broke 2 months after purchase, and my wife's is on the way with about a 10 degrtee bend in it.  (Unfortunately my daughters was a refurb unit out of warranty and my wife's is just out of warranty.)

At very least, Barnes and Noble should make a cable with improved design available for purchase and include the improved design with new units shipped.  The current bad design should have been withdrawn and replaced some time ago.  As far as I can tell, replacement cables are still of the same design!  This is really inexcusable. 

If you are looking for a cheap backup solution for charging then a standard Type A to micro-B connector appears to work to slowly charge a turned-off Nook color.  I had such a cable in a drawer of odd cables I keep around and tried it.  When the Nook is turned on, it senses that it is connected but does not say that it is charging.  Turning the Nook off, though, allowed it to charge fully overnight.

[larry1941]

i had a broken cable also, i went to frys and got a standard usb a/micro and it works charging the nook with the charger, only problme is it does'nt chow when its charging.

 i also repaired my broken cable by disassembling the micro end and resoldered all the leads to the little circuit board, they are marked with the proper color   black green white and red wires in the cable..i'll use that for a backup.

.

[TermiNader]

Thanks to the posters with the recommendation to call B&N Customer Service - 1-800-843-2665.

Give them the device serial # (located on the back of the SD card flap) and the e-mail address you used to register your device to the B&N site.  They will mail you a replacement.

[CeeCeeIL]

Charger/sync replacement cable that works!

I don't want to get too excited about this yet, but I seem to have stumbled on a non-BN sync/charging cable that works with my NookColor.

While waiting for a replacement from BN for my cable that broke, I started using the original cable that charges and syncs my Palm Pre Plus cell phone. I've found that it will charge my NookColor (can't compare the speed to the BN cord, but it is fully charged in the morning if I plug it in at night.)  Today I tried to use it as a sync cable, plugging it into the USB port on my computer, and IT WORKED!

I tried a generic micro-port cable, and it did not even register on my NookColor, so I believe it must be the OEM Palm cable. These are much less expensive and more readily available than the BN cable, however, so it may be a good alternative.  The least expensive one I found was at:

http://www.amazon.com/Palm-Original-Smart-Adapter-Charging/dp/B002ITKQKU/ref=sr_1_7?s=wireless&ie=UT...

for $3.70.

[CeeCeeIL]

I don't want to get too excited about this yet, but I seem to have stumbled on a non-BN sync/charging cable that works with my NookColor.

While waiting for a replacement from BN for my cable that broke, I started using the original cable that charges and syncs my Palm Pre Plus cell phone. I've found that it will charge my NookColor (can't compare the speed to the BN cord, but it is fully charged in the morning if I plug it in at night.)  Today I tried to use it as a sync cable, plugging it into the USB port on my computer, and IT WORKED!

I tried a generic micro-port cable, and it did not even register on my NookColor, so I believe it must be the OEM Palm cable. These are much less expensive and more readily available than the BN cable, however, so it may be a good alternative.  The least expensive one I found was at:

http://www.amazon.com/Palm-Original-Smart-Adapter-Charging/dp/B002ITKQKU/ref=sr_1_7?s=wireless&ie=UT...

for $3.70.

[MacMcK1957]

I've used the charger from my Blackberry for my N1E and NST and it works just fine. I'm told the Nook Color normally uses a higher-amperage charger, so if you use one from another device it charges slower, but works otherwise.

[skgoli]

Thanks for this tip. Got my replacement cable.

[jetblkeyes]

Call 1-800-The-Book You must have your serial number and the email you registered your Nook with. When you talk to a representative tell them you need a replacement cable for your Nook Color. After you give them your information they will ship you a new one completely free.
 

Now I don't know if that applies to those who are past their base warranty date- I am still within my warranty time so mine  will be here in 3-5 days