Sudden Battery Loss after 1.3?

[greatjava]

My nook did something special last night.  Went to bed with 50% and woke up to "you must charge before using".  Anyone seen this since the 1.3 update? Hoping a fluke.

[Naosnote]

I don't know for sure. But I would think since we got a browser, in addition to the games, if you are still connected to wifi or 3g - it will suck your battery life. I suggest to turn all that stuff off unless you are using it - otherwise you'll have no battery.

[Mandroid]

Hmm, I had airplane mode off all night and only lost a couple of percent of juice.

[RubyV]

I have also noticed issues with battery life after 1.3; even with wifi off I still drain my battery at a much faster rate than before.  I went from a full battery to 60% after only 2 hours of reading, and then going to sleep.  When i awoke 6 hours later that was when I found out that my battery had drained 40%.  It definately began after the update.

[MikeyG]

I have not notice any significant battery loss issues with 1.3.  Make sure that you have Airplane Mode turned on to disengage 3G and wi-fi.

[dElaphant]

And it can't hurt to recalibrate your battery meter. It's generally recommended for all consumer electronics that show a "battery level", and should be done once every 30 "charge cycles" or so. Simply use your nook until the battery gives out, then charge fully. 

I wouldn't be surprised if the software update affected the existing battery calibration somehow, so recalibrating is a simple step that may be effective. 

[MrNook]

I also have a battery drain issue since the upgrade. I have never had this issue in the past and I've been an ardent informed user/owner of the device, etc. Since the upgrade I have used the device just like I normally would with the exception of trying out the new features for a less than an hour. I typically always have at least the 3G on and I often I my WiFi radio enabled since my wife and I like to go to our local Barnes & Noble store to browse books, sit and read IMO this problem is related to v1.3 upgrade and looks similar to what was reported by users/owners of v1.0 of the software which was addressed in v1.1. Overall I really like the new features as well as what I have seen of the performance of the v1.3 upgrade. The beta-version of the browser was a nice surprise. I tried out the browser for a bit while my nook was charged at better than 90% and I also played a game of chess and then I read for about 20 minutes. When I put my nook in sleep mode 36 hours ago the charge was at 83%. About an hour ago I tried to wake it up to read and it would not respond. I've not used my nook for a full day and night and it has not been charging during that time. I tried doing the standard reset of holding the power button down for at least 20 seconds, but it did not respond. It appeared to be either frozen or unpowered due to a full battery drain. I’ve seen this once or twice before and have always been able to correct this in a matter of a few minutes. I plugged in the charging cable that was connected using a wall outlet and the amber charge light came on. It would still not wake up and the reset procedure turned off the charging likely because it turned off the device. The manual states that the nook will not charge unless it is powered on. I unplugged the charging cable and then plugged it in again and the device entered a charge state, but remained in sleep mode with no response to wake up attempts. After about 15-20 minutes of charging the device finally responded to wake up requests and the charge showed it at 15% so in 36 hours the device went from an over 80% charge to at least a less than 10% charge while in sleep mode. Based upon my experience since receiving the device in late-January of this year this is not the typical behavior of the nook. I'm confident that Barnes & Noble with correct this soon since I believe we're going to continue to see reports of a similar nature in the coming days/weeks on this forum. Meanwhile my device is now charging smoothly and I've turned off WiFi as well as the 3G radio by putting it into "Airplane Mode" which along with others here I recommend for to anyone using v1.3 right now. If the circumstances change in the coming days then I'll update this post or make a new one. I hope other users/owners remain patient for now and I realize that this is an irritating and unwelcomed event, but as a happily self-confessed nook “fanboy” this will get addressed and I believe that Barnes & Noble has finally gotten their nook support legs so once they can reproduce the problem internally it will get corrected quickly. If there is a way to revert back to v1.2 I would do it.

[icebike]

@MrNook:

We are literate people on these forums.   Please, for readability sake, use paragraphs.  That wall of text is a mess.

[greatjava]

MrNook: Yes you can revert to 1.2.  I think you can just download the 1.2 firmware put it on your nook root drive and restart.  If that doesn't work you can get the 1.0 firmware then go to 1.2.

So mine is doing it again.  Totally dead this morning after a full charge 24 hours ago.  My battery should be "calibrated" now and it seems to only happen if airplane mode is not on.  I'm not using my nook differently than before, sometimes I would leave it on.  It seems I can go from a full charge to 0% in 24 hours with 3G/wifi on. Started day of 1.3 upgrade - so I'm sure it's releated.

Maybe the radio is still getting power during sleep mode and being in a near dead zone wirelessly is sucking the battery dry? Dunno.  Talked with another nook-ite with the same exact issue.

Given there aren't 300 replies to this thread I'm guessing it's not widespread or most people leave their nook in airplane mode near all the time (which is a good idea but shouldn't be required)

[Nallia Distinguished Bibliophile]

greatjava wrote:

MrNook: Yes you can revert to 1.2.  I think you can just download the 1.2 firmware put it on your nook root drive and restart.  If that doesn't work you can get the 1.0 firmware then go to 1.2.

So mine is doing it again.  Totally dead this morning after a full charge 24 hours ago.  My battery should be "calibrated" now and it seems to only happen if airplane mode is not on.  I'm not using my nook differently than before, sometimes I would leave it on.  It seems I can go from a full charge to 0% in 24 hours with 3G/wifi on. Started day of 1.3 upgrade - so I'm sure it's releated.

Maybe the radio is still getting power during sleep mode and being in a near dead zone wirelessly is sucking the battery dry? Dunno.  Talked with another nook-ite with the same exact issue.

Given there aren't 300 replies to this thread I'm guessing it's not widespread or most people leave their nook in airplane mode near all the time (which is a good idea but shouldn't be required)

I do usually leave my nook in Airplane Mode all of the time, but I forgot after updating my nook Thursday night abd it's been off.  I charged my battery Thursday night and my battery is currently reading at 44%.  I've read a book and a half since last charging it.  Before the update, reading one book would kill my battery in less than 24 hours.

One thing I did notice is that my little bar indicator isn't reading right.  It's still showing that I have at least a 75% charge.  I'm going to calibrate it and see if it fixes this issue.

I'm sorry you're having issues with your battery.  At this point, I think the best thing for you to do would be to call Customer Service.

[marieharb]

I had not used my nook for a couple of weeks, and I took it from its case today and saw the battery warning on the screen. I plugged it in to the wall, and booted up the nook. Now there is a blinking question mark icon for the battery meter, and it won't hold a charge. When I unplug the power cable, the nook just shuts off.

I've tried re-seating the battery, but that did not do it.

Any ideas?

[icebike]

It will hold a charge.  The battery has just gone into safety mode.

Basically its so dead it will take a while to get to the point that the system can even measure the charge.  Set it aside and come back in three hours.

[sunshinebb]

 My nook will not hold a charge either and I have had it charging for the last 24 hours and there still is a ? on the battery.  HELP!

[marieharb]

As suggested I kept it charged overnight, but the problem still occurs. I tried the shim method, but I'm fairly certain the connection is being made securly.

I could have a faulty battery. I will have to call support unless someone can suggest something else?

[RubyV]

I called support who said that they hadn't heard of the problem, and that I should use airplane mode to gain an extra 2 hours.  Two hours does not equal the loss I have been experiencing, but I will try it, and call back if need be. 

[ladyanne31]

I've just had the same thing happen to me.

I used my nook last night at 90% battery charge and read for about 15 minutes. When I checked, my batter was at 80%.  Today, I go to wake the nook up and it won't come out of screen saver mode.

I plug in the nook and nothing. I remove the battery and plug it in again and nothing. I finally put the battery in, plug in the nook and let it sit for about an hour. The nook finally comes on and a low battery warning comes on. I'm at 0% charge.  I just find this so weird because I was able to go for days without having to charge the nook. Now, it seems only 1 day or so of use will drain it.

I too noticed that this happened right after the 1.3 update.

Barnes and Noble, please fix this!

Favorite book: The Other Boleyn Girl

Currently Reading: Heresy

Waiting List: Girl with a Dragon Tattoo.

[pc63]

I had to update to 1.3 in the BN store - my Nook would not update over wireless from my house even though it is able to download books.

I updated on Sunday around 2pm. Downloaded some books while in store and powered down.

About 5pm, I restarted and read for 6 hours - I charged at one point and did check to see the full battery icon before putting it down and going to bed.

When I returned home tonight, I could not wake it. I tried to turn it off. Nothing. I took out the battery. Nothing. Still had the screen saver picture.

I called support. The guy told me to leave the battery out and plug into the wall. I did. Nothing. I asked if he wanted to take my name so he could log a ticket about my problem in case it is related to the 1.3 update yesterday.

He finally agreed to create a ticket for me. My nook finally came back on - he had me hold down the power to do a full restart. Once it powered back up all the way, he said to put the battery back in and leave the power connected until the yellow charging light goes out. 3 hours!

I know the battery was at least at 80 or 90% when I went to sleep last night. I did not leave it plugged in overnight.

It's charging now and I'll be keeping a close eye on the battery life after this experience.

Before the update, I was able to leave my nook on, fully charged, for 1-2 days; with wireless ON (i.e..; no airplane mode).

I didn't really want games or web access. I just wanted better reading response.

And, while they're at it, how about letting us save our favorite searches or authors?

[rwh1024]

I have the post 1.3 update battery loss issue also.

Full charge yesterday. No readling. Kept in sleep mode.

This morning low battery. Had to recharge.

I'm also not seeing the airplane icon indicating that airplane mode is on. Even when airplane mode has been selected/activated.

I like the Nook, and thought the 1.3 update was okay. Faster page turns, etc. But this is a big, big issue. And if it's 1.3 connected, B&N should get on this. If not resolved quickly, my use for the Nook (and B&N) will begin to drain as fast as my battery.

[2010bc]

I had this problem before 1.3 and had hoped 1.3 would fix it.  It didn't.  The problem for me is intermittent.  When I plug my Nook into a wall outlet to charge, it sometimes charges for several minutes or more, then stops charging and starts discharging. If, for example, I started with 50%, an hour later I may have a 40% charge.

When I called customer service, a supervisor  told me I should not leave my Nook plugged in overnight.  He said the batteries were made to charge for 3-4 hours and charging for more more than that would ruin the battery.  This makes no sense to me.  Has anyone else heard of this?

Also, the Nook manual says you should not let the battery completely discharge--you should charge it when it gets to about 30%.  I've also been told to completely discharge the battery every 30 charges or so.  Is this some special kind of battery?  Is there really a software "clock" that sets the high and low of battery life?

[bellyprincess]

I had the same thing happen as well.  I thought my Nook was broken.  I recharged and it seems to be holding the charge now.