forgot passcode on nook

[ilovetodance]

Help.  we put in a passcode and it will not accept it.  how do I reset.

[CAnook]

You have to call B&N.

[cjs12345]

Do not waste your time calling, I did and all they will tell you is that you need to factory reset your Nookcolor. As follows:

1. With the NOOKcolor powered off hold down the n button (home) and Power Button until the NOOKcolor powers on.
2. You will be prompted with a Factory Reset dialog. Press POWER key to Exit Press HOME key to continue
3. Press n button (home).
4. You will be prompted to confirm. Press POWER key to Exit Press HOME key to continue
5. Press n button (home).
6. A Clearing Data dialog will show. NOOKcolor will reboot automatically once complete.