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Posts: 6
Registered: ‎12-08-2009
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ipad app

I love the new app for ipad and I have downloaded all of the books in my library with the exception of one..when I try to download it I get an error message stating "geographical

constraint..cannot download file in your location"  It has downloaded to my nook with no problems.  Is there something I can do?  Please help


Inspired Wordsmith
Posts: 4,434
Registered: ‎11-30-2009
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Re: ipad app

So where are you, (country wise)...?

Posts: 5,522
Kudos: 4,015
Registered: ‎03-09-2010
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Re: ipad app

The "Geographical Constraint" message is usually a misleading description.


Your best bet is to call Customer Service at 1-800-THE-BOOK (1-800-843-2665), option 2 for Digital Support. They can check into your account, that particular e-book, and see if they can figure out why it won't download.

Frequent Contributor
Posts: 98
Registered: ‎05-27-2010
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Re: ipad app

I don't have an iPad but it's probably a bug somewhere.  Contact Customer Service and let them know what is going on.  Remember this is a new App and there are bound to be some bugs.

Hope you get it resolved.


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