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Jasonrn
Posts: 17
Registered: ‎12-26-2012
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Child account filtering shop results?

I have a new Nook for my son.  I set up myself as the primary and him as a child profile.  At my local BN, my son found a Pokemon book on the shelf.  We fired up the Nook... no results found.  Under my adult profile, 12 results found. 

 

I have the parental controls set to allow unrestricted access to the shop under the child account... still nothing.  The BN Nook expert had no idea, nor the Nook expert on the cust serv line.

 

I attempted a work around on my own... I added a second child account, but made the age 18.  This partially worked.  When I typed Pokemon in the search box for the Shop, I didn't get any auto suggestions as I typed, but did get the 12 results after hitting the search button.

 

Strange...   This is a children's book title afterall. 

 

Any suggestions?  My final thought was to just make him an adult profile, but then I lose the features of the child profile.

 

- Jason

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: Child account filtering shop results?

When you create the account and set the age (right on the first page where you add the name) - That's the age I've found which dictates everything.

 

For me child profiles display content that has age rating lower than the age you select for the child profile on the first page.

 

I'm guessing that if you change the age to something like 55 it would show you everything. However, that's risky because you'd have your kid run into a load of very messed up titles and covers that are present in most ebook stores i.e. really sketchy stuff I'd rather not mention. I'm not even talking about normal erotica.

 

I think setting age as 18 is a reasonable compromise.

Contributor
Jasonrn
Posts: 17
Registered: ‎12-26-2012
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Re: Child account filtering shop results?

Wonder what is the point of this then:  "Shop only for kids content" in the parental controls.

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: Child account filtering shop results?

I'm not sure either. I think Profiles, being a V1 software feature, still has some odds and ends.

 

There are some good things and some things that need to be rethought.

 

They did a very good step by adding profiles. Now in V2 if B&N can polish it and make some obvious changes like per-account passwords etc. then they will have a winner feature.

 

And of course bugs. There's one nasty one where for a few uses Email in Main Profile stops working once you create a Child Profile.