06-30-2013 06:45 PM
I've had my HD+ for a few days. It shut itself off, while I was working on it, a couple times a day the first couple days, now it does it several times a day. Any suggestions short of returning it would be appreciated.
06-30-2013 06:52 PM
Follow-up: I am aware there is another message about this subject but for the most part the replies are older so I was hoping there would be current info. Please forgive me for duplicate message request.
07-01-2013 07:06 AM
hi, have you installed any apps? I think it maybe caused by software crashed. I have the same issue on my nook. Now I factory reset my nook to see if the problem exist or not. I hope it's software problem. I'm not local buyer, it's impossible to return it.
07-01-2013 07:07 PM
I bought a Nook HD+ about three weeks ago, and it kept doing a random reboot, starting the first day I owned it. I immediately returned mine for another one, and it has worked perfectly! There is nothing more frustrating than having something that is not working properly,especially if you just purchased it. I would encourage you to return your current device and exchange it for another. B&N allows you two weeks for this kind of thing.
i got the nook hd for my birthdayand have had my nook for almost 8 months and this past week it started shutting off while i was in the middle of things like a book or a game. i did the reset on it and seems it got worse as now when i turn it on it just shuts right off. i will be taking it in tomorrow