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DachshundNJ
Posts: 2
Registered: ‎12-31-2012
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New Nook owner having problems with connecting to computer

Hey everyone. I just bought my nook today and I think I'm gonna love it. Problem is when I plugged it into my system. Windows 7 64. It auto installed drivers. Now it's showing the Nook as a drive. NOOK(F:smileyhappy: but it says it has 0 of 253KB available. Its a 32 GB storage. The computer is obviously not recognizing the storage drive as it should. Or perhaps even the nook as it should for that matter. Anyone else have this kinda problem or know how to get it up and going.

 

Thanks

 

Dachshund

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: New Nook owner having problems with connecting to computer

Two things to try:

 

1) Go to Settings > Storage Management and then USB Connectivity on right. Tap on it and switch from MTP to PTP (Camera).

 

This might fix it. Else

 

2) Uninstall drivers and retry to see if it works fine this time.

 

*****

 

Note: Some people get problems with folders missing sometimes. However, you're the first person I've seen with almost everything missing., Strange.

New User
DachshundNJ
Posts: 2
Registered: ‎12-31-2012

Re: New Nook owner having problems with connecting to computer

Fixed it on my own, though thank you for the advice. My computer had recongnized it as the wrong type of USB connection because while windows 7 64 HAS MTP drivers built it they are not by default installed. 

 

here is how to install them. From another mesage board:

 

From Vizio tech William:

We'll need to manually install the driver for the tablet. Please follow these steps.
>Plug in the tablet to the USB port on your computer and the micro USB port on the tablet.
>On your computer, Click on START, then on COMPUTER
>Click on SYSTEM PROPERTIES
>Click on Device Manager
>You should see the following: Other Devices VTAB1008
>Double click on VTAB1008 with the yellow exclamation point. The box below will pop up
>Click on Update Driver
>Next click on “Browse my computer for driver software”
>Next, click on “Let me pick from a list of device drivers on my computer”
>Scroll down on the left window until you get to Portable Devices, highlight it and click next.
>Click once on Standard MTP Device and the right window will populate. Next click on MTP USB
Device and click on NEXT (MTP stands for Media Transfer Protocol)
>Click YES to the Update Driver Warning
>When completed, you will be told that Windows has successfully updated the driver.
>Click on Close and you should be returned to Device Manager and now the VTAB1008 will
appear under Portable Devices.
>Your computer will likely now pop up with a new drive detected, just as it would if you plugged
in a USB Flash drive. Click on “Open device to view files”

Works as-is for Windows 7. for earlier versions you'll need to try one of the generic MTP drivers in the list

 

I hope anyone else with these problems can find this page, it took me two days of internet searching to locate this simple fix.

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: New Nook owner having problems with connecting to computer

Thanks for sharing the solution. It'll definitely help other people.

 

Someone had shared that on XP it can be solved by installing the latest version of Windows Media Player(which installs MTP drivers). However, I wasn't aware that Windows 7 does not have MTP drivers installed. My copy of Windows 7 64 worked fine. However, perhaps it recoginzed the need for MTP drivers somehow and installed - I know that it recognized the Nook HD and HD+ as 5-6 different things (including Nook, USB interface, etc.) and perhaps one of those triggered the MTP driver install.

 

Great that you shared. Wish everyone shared solutions for things that worked when they found it.