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Inspired Wordsmith
BFCoughlin
Posts: 653
Registered: ‎03-08-2011
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Re: Nook HD Overheating issues?

Just have to say that my HD+ was getting hot--sometimes warm, sometimes hot, once REALLY hot--always indoors (in this chillyt New England spring!) I always keep the screen brightness quite low--about 20% or less--just out of preferrence.  So, for me, that was not the issue.  I seemed to heat most when I played a game, so more screen use than just reading--but it would hve been able to have handled this.  When I took it into the store and showed them how war mit was, they replaced it on the spot.  The new one gets a tad warm, but nothing like the other.  Battery life seems to be a tad better, too.

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MCinFLORIDA
Posts: 1
Registered: ‎05-20-2013
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Re: Nook HD Overheating issues?

Same thing happened to me yesterday and I also live in Florida and I am on my second nook replacement (probably third when I take this back to BN.

I purchased my nook in November and I'm so sorry I did.

I had to replace it once due to magazines not uploading and tonight I'm going to BN to check out why this thing keeps overheating.

I'll keep you posted and please let me know what goes on with yours too.

Signed,

I should of bought a KINDLE :-(

New User
PBEH
Posts: 1
Registered: ‎07-05-2013
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Re: Nook HD Overheating issues?

Mine has been overheating alot lately, usually when I am playing a game.  Causes?  Fixes?  Thank you!

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thans56
Posts: 162
Registered: ‎01-26-2010
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Re: Nook HD Overheating issues?

Mine overheats when i do anything more than read with wifi off and brightness set to abt 30%. Deff can't read while charging. Tried that once and the metal arear of the cover got so hot it could burn you.
Distinguished Scribe
NookGardener
Posts: 1,082
Registered: ‎05-21-2011

Re: Nook HD Overheating issues?

[ Edited ]

You're having a lot of issues at this point. (Syncing interferes with reading, only 2 column display while reading in landscape mode, randomly turns on as you pick it up. And now its overheating.)Maybe it's time to bring it back to the store and show someone. Go to store, grab a cup of coffee, use device for 15-20 minutes so its nice and hot, then show the nook person. Maybe they can figure out or arrange for an exchange. 

 

Your other option is to do a complete erase/rergister and start over. Do all the basics, set up your email, download your books. Change all the settings to maximize battery life (turn off location services, turn off auto sync, turn off auto update for google apps, and whatever the other ones are.) And then start to SLOWLY add your apps back, starting with the ones most important to you. Check the settings as you add them back to make sure they arent updating in the background, or arent updating more frequently than you need.(I've had several apps come and go the past few years because of this - an app I origanally liked would get updated to automatically update/sync CONSTANTLY in the background, at which point, would end up moving on to next best app that met my needs.)

 

Or start with double checking all your Google Settings. Auto sync is what caused similar result (device too hot to hold) on my old phone. Google Settings might be the best place to start.

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thans56
Posts: 162
Registered: ‎01-26-2010
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Re: Nook HD Overheating issues?

Ok I have had auto sync off forever. Most apps are off .. . I dont really use apps. All auto updates are off. All google anything is off I don't use google anything. Big thing about going to the store is that after getting 4 devices in a row from BN, all broken or with deffects, I gave up buying directly from BN and got the HD+ at our local Best Buy. Doubt they will do anything for me? Guess it's worth a shot?
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Tempvs
Posts: 1
Registered: ‎07-09-2013
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Re: Nook HD Overheating issues?

Hi everybody, sorry for my poor english. I'm from Spain.

I've got a Nook hd+ whith this problem but the first days the nook was OK lately de back was getting really hot from down to top and was very dificult handle it, almost burn.

 

Since I removed the micro sd hd card (sandisk 16 gb) from the slot the problem is gone. The card is a simple card for expand memory not for running a OS.

 

I hope this tip may be usefull.

 

Cheers :smileyhappy:

 

 

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NookGardener
Posts: 1,082
Registered: ‎05-21-2011

Re: Nook HD Overheating issues?

[ Edited ]

thans56, 

 

Can tell you are unhappy and am just trying to help get your device back up to par. Couple of other thoughts:

1) Do you turn the device off periodically (when the NTs first came out, the built in browser was so bad, you were forced to do it periodically. Its a habit have kept since then and powering off occassionally still seems to cure a bunch of issues.) 

2) Whats your battery life like these days? If you're fully charged, how long can you surf the web before you get the "battery charge"indicator to pop up?

3) Do you have an app killer? They are pretty good at telling you whats running in the background, and if you have any misbehaving apps that could be causing the problem.

 

I've had devices get hot before (both NT and my phone.) It's always come back to something updating or running in the background. The hard part is figuring out what it is and stopping it. (Finally had to give up on google podcasts, never could get it configured to my liking.)

 

Not sure am helping at this point. 

New User
Computatoe
Posts: 2
Registered: ‎12-03-2010
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Re: Nook HD Overheating issues?

I just noticed my nook hd+ getting hot also, but my screen did not go crazy as you described, mine just keeps restarting itself.
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rosiesmom1
Posts: 1
Registered: ‎08-26-2013
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Re: Nook HD Overheating issues?

I just had the update on my HD+ and it's been doing the same thing! It gets really hot and crashes. Once it even showed the overheating sign and shut down and I was indoors with the air conditioner on. I did the online tech support chat and they had me do some stuff and that just made it worse, it w2ouldn't shut off and kpet going from the Nook screen to the home screen and back again, so I called and tech support had me do a factory reset but it didn't help. I can't play any of my games now because of this. And it's only been since the update which was sometime at the beginning of last week I believe. I don't have the problem when watching Netflix or reading, only with games. I did take it out of the case last night and so far it's only crashed on me once and it doesn't seem to get nearly as hot not being in the case. I hate to not use the case though, I dont want scratches or damage.

 

I just got it in May and it was working perfectly this whole time until the update. I tried looking for "after update" issues but I'm not finding anything recent.

Inspired Correspondent
Fat_Old_Guy
Posts: 90
Registered: ‎06-21-2013
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Re: Nook HD Overheating issues?

I noticed with mine if I took it out of the house it was constantly searching for wifi and would get hot at the bottom left in portrait mode. If I turned off wifi, or connected to a open wifi it would no longer heat up. The only other time it gets warm is playing graphics intensive games like Real Racing 3. or playing movies that where poorly coded.

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TLBjr
Posts: 2
Registered: ‎09-23-2013
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Re: Nook HD Overheating issues?

I have had a Nook HD+ since May 2013 and have been frustrated by overheating issues, especially when playing games.  It's not much of an issue when reading or watching movies, but any kind of game causes it to get quite warm, and more intensive games cause it to get very hot and restart, usually unexpectedly.  This is whether or not it's plugged in.  This happens every time I play more intensive games (e.g. Big Fish, G5, etc.).  Also some issues with slowing down and responsiveness, even after using an app killer, restarting, etc.  May be related.

 

I'll continue reading through the responses to see if there are any solutions that I haven't tried.

New User
TLBjr
Posts: 2
Registered: ‎09-23-2013
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Re: Nook HD Overheating issues?

[ Edited ]

One more thing came to mind as I read through the messages.  Twice now I've had serious issues with the keyboard that were fixed by shutting the Nook HD+ down.  The keyboard was putting a "." between each letter and not responding to backspaces, etc.  It was really crazy and frustrating.  The first time I had to do a hard restart twice to get it fixed, and I left it off for quite awhile before turning it back on.  Then it was fine.   Happened one other time, but it wasn't as bad and fixed with a simple restart.

 

Another thing - battery life is terrible when playing the games.  Could be related to the heat problem.

Inspired Contributor
ConnieL4193
Posts: 175
Registered: ‎09-17-2013
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Re: Nook HD Overheating issues?

I've also noticed that my Nook will get pretty warm in the lower left corner on occasion. I really have't made a mental note as to what I was doing but I don't play games (other than Words) and I haven't gotten into watching videos just yet. This was just due to playing around on it (surfing the net, Facebook, etc.) for maybe an hour or so. I do have my screen turned up all the way but I will NOT turn it down as it helps my tired old eyes see. I fail to see why you should even have too. I don't mean to do it but I have to say, I never had these issues when I had the Kindle Fire HD. I also never had to struggle with fingerprints the way I do with this Nook. Whatever this screen is made of is NOT working. I've had this Nook HD+ for about a week and a half but other than the Google Play store and the expandable memory, I'm not seeing it excel over Kindle to much. I will however, continue to stick with it because once I make that decision, I feel compelled to give it a fair trial. Not a good first impression though.

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ConnieL4193
Posts: 175
Registered: ‎09-17-2013
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Re: Nook HD Overheating issues?

I wouldn't call this an easy solution if you have it up bright because it makes it easier to see (old eyes). I have an easier solution - FIX THE PROBLEM

Inspired Contributor
ConnieL4193
Posts: 175
Registered: ‎09-17-2013
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Re: Nook HD Overheating issues?

My Nook actually get fairly warm if I just spend time going thru Facebook or Twitter posts. This is while I sit in my house with WiFi readily available. The entire left edge of the device gets very warm. I don't have any other issues but this is pretty annoying. I'm not even playing games or watching videos.  That's just nuts.

Contributor
WriteByNight
Posts: 18
Registered: ‎10-16-2012
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Re: Nook HD Overheating issues?

Nooks are known for overheating. Most of the time it's the processor, which is why you feel the localized heat.  

 

Many people root their Nooks (ie, convert them to open Android tablets) for this reason. It's better for the device and makes it run cooler and faster. 

 

The proprietary Nook software, while very functional, isn't really very good for the device because you end up with a lot of programs running in the background draining your battery, overheating your processor, and slowing down the device.

 

You may not even know these programs are running.  Hence, recommendations of App Killer. 

 

I love my Nook HD+, I recommend it to all my friends, and I continue to use this device almost exclusively a reader, but in the end, to avoid these known problems I rooted it. 

Reader
Eyestrain
Posts: 1
Registered: ‎11-11-2012
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Re: Nook HD Overheating issues?

My nook.tablet also.got very warm but never shut down. I would take it out of.the case and it was ok. My refurbished nook hd+ also gets very warm. Nook has an excellent customer service department. Give them a call.
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JoshuaG
Posts: 7
Registered: ‎01-10-2014
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Re: Nook HD Overheating issues?

I have the same problem with the overheating.. and did the same exact thing... I turned the brightness all the way up and it was fully charged... then, it cuts off saying my battery is on critical low.. I was thinking of getting a replacement. Do I have to have a warrenty to get a replacement?

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CHawkins
Posts: 1
Registered: ‎02-06-2014
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Re: Nook HD Overheating issues?

Hello,

I initially purchawed the Nook HD 8GB last year in February.  It operated for about 5 months with minimal problems.  One day it got very hot and  shut off and didnt come back on.  I disgarded it thinking it was no longer under warranty.  All nooks come with a  one year Manufacturer's warranty.  Upon purchase, an extended warranty plan should have been offered.  During the holidays, I purchased the Nook HD plus (32GB)  for !149 and purchase the service plan for  an additional $50.  Two weeks later, the device overheated and would not power up.  I returned the device the the bn store along with my  receipt and warranty and  the  in store  nook specialist  swithced it out  for a  new one. I sure hope the technicians figure out the problem.  I enjoy the simplicity of the nook and you can not beat if for the price.  I have tried the I-pad, nexus, and kindle fire and I was not impressed .  I could not understand the hoopla nor the price.  I instantly fell in love with the nook and will patiently wait for positive results.  The nook specialists within the local bn store are friendly and are willing to help. Even  the nook specialist in the support center are friendly.