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jmfuqua2013
Posts: 3
Registered: ‎05-08-2013
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Accepted Solution

Nook HD+ Startup Issue

My nook was working fine all the way through when I first got it until this evening. I unplugged it so I could head home and my nook won't go past the upside down U symbol. It stops at 99% and never goes past that. Additionally, the 99% on the screen is blinking; I've never seen that before. Does anyone know what caused this or how to fix it? I do have the warranty but I don't want to lose all my books :smileysad: I have over 1000 that aren't on the nook cloud.

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: Nook HD+ Startup Issue

Try the following.

 

First: Leave the Nook plugged in over night.

 

It doesn't matter whether it's off or on. Just leave it plugged in.

 

Second: Press and hold 'power button' for 30 seconds. Then press and hold power button for 4 seconds.

 

Third: Press and hold power button and physical 'n' button for 30 seconds.

 

*****

 

It seems that your Nook was in the process of updating and got stuck. Biggest thing is to leave it be when it restarts and when its charging. Just let it be for a bit.

Contributor
PastorAndyD77
Posts: 8
Registered: ‎01-14-2013
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Re: Nook HD+ Startup Issue

this solution doesn't work!

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: Nook HD+ Startup Issue

Explain the problem you're running into. In detail. Then someone might be able to suggest a fix.