09-22-2013 10:22 PM
Just encountered this problem on my HD. After reading it could be a battery app, I checked, and sure enough, my battery saver had a profile that mutes the device when the battery is low. Problem is, the HD was fully charged! Worse, I couldn't uncheck mute on the profile. So I created a new profile with no mute, applied it, and sound came back! App is Battery Doctor. I think lt's a good app, but you just have to be careful about the profile.
11-18-2013 08:58 PM - edited 11-18-2013 09:04 PM
This happened to my HD just today. I couldn't figure out what was wrong and even rebooted it. But I promptly googled the issue and came up with this thread. The solution to download and use Volume Control+ worked perfectly. Thanks to those who posted the answer. I was bummed out for awhile thinking I might have to send it in for repair under warranty.
I also have Battery Doctor installed. But my battery never fell below 50% today. I don't know if that app was the cause, but just to be safe, I uninstalled it. I wasn't using it anyway. I use Greenify and App Killer to monitor and manage battery drain. I also use Llama, which is great for automatically shutting off Wi-Fi when the screen goes off. I found that made a big difference in battery life.
So thanks again to all for this helpful thread.
02-05-2014 11:53 PM
How do I use the Volume Control + app so it fixes the volume issue? I purchased a nook video and after viewing, the volume drastically shot down. I have the app but no idea how to really use it or how it fixes my nook volume.
02-10-2014 11:51 PM
02-22-2014 10:25 PM
The issue finally resolved for a time. Today my sound went out again - 13 months later - on the same device. So here I am back on the same post. I just downloaded Volume Control+. My problem was immediately resolved! Thank you everyone for your replies and for keeping this post alive. It can be so frustrating to have an issue and not be able to find an answer that you know must be there. Hopefully, others will stumble upon this post as well when they are having a volume issue with their Nook.