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CorissaRogue
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Registered: ‎04-06-2013
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Nook HD will not charge, or turn on.

I have a pretty new nook HD, it was a Christmas gift. I've been mostly thrilled with it. It seemed kind of laggy & slow sometimes from the beginning, just a few hiccups. I went to charge it the other day after it died, and I noticed it never popped on by itself like it usually does. Upon further I investigation, I noticed that when I plugged it in, the battery indicator light came on, turned green for about 3 seconds. Then it turned orange for a few more and then goes out. The device still won't turn on. I tried holding power and the n button, but it only got the light to repeat the quick green then orange then off thing. What can I do now?
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laurieb52
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Registered: ‎12-13-2009
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Re: Nook HD will not charge, or turn on.

Did you leave it plugged in when you went to charge it. Sometimes it takes up to 1/2 an hour to turn on if the battery charge is really low.
Life's a chair of bowlies...and it's all about Plan B!
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CorissaRogue
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Re: Nook HD will not charge, or turn on.

I had it plugged in for quite a while. Is it normal for the battery indicator light to turn on briefly from green to orange and off? That's the only response I can get from the device.
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CorissaRogue
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Re: Nook HD will not charge, or turn on.

I'll add that when it is on the charger (wall charger, it's all I use) pressing any button triggers the light to come on quickly, the same green to orange then off pattern. I pressed the power, the n and the volume up/down and tried holding power and n at the same time. They all have the same response. I'm worried that maybe it is just broken. :/
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patgolfneb
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Registered: ‎09-10-2011
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Re: Nook HD will not charge, or turn on.

Yes, the indicator light has always briefly flashed green then orange on my device. Hold the power button down for 5-10 seconds. You may have engaged a shut down.
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5ivedom
Posts: 3,544
Registered: ‎12-03-2011

Re: Nook HD will not charge, or turn on.

A few things to try

 

1) Plug it into the wall charger, and leave it overnight. Forget about the button.

 

2) Plug it into a PC via USb and leave for 4-5 hrs.

 

3) Press and hold power button for 5 seconds (After the above two steps).

 

4) Press and hold power button for 30 seconds.

 

5) Press and hold power button and the physical 'n' button for 30 seconds.

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CorissaRogue
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Re: Nook HD will not charge, or turn on.

That was amazing!!! The computer trick fixed her right up! Thank you so much! You are a genius and a saver of lives and wallets. :smileyhappy:
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CorissaRogue
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Re: Nook HD will not charge, or turn on.

Okay, so now I'm noticing that when I plugged it in, the indicator light is on (orange) and it isn't charging from the wall OR computer. It says it's at 13% and discharging. Hmm...
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Wulfraed
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Re: Nook HD will not charge, or turn on.

Most standard USB ports on a computer will not provide enough current to charge an HD/+.

 

USB 2 hubs are rated for 500mA distributed among four ports; cheaper computers may onlyhave one internal hub (more expensive units may have a chipset/hub for each group of ports: front, back, and if the have USB3) 

 

The HD/+ needs something like 1500 mA to charge, especially if the display is active. Turning off the display after connecting to a power supply can help (along with turning off wifi); a standard port sucking the full 500mA would take about 4 times as long to charge.

 

Even new computers with "charger" ports only provide about 1000mA to the port and that is when the computer is turned off .

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NookGardener
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Registered: ‎05-21-2011
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Re: Nook HD will not charge, or turn on.


CorissaRogue wrote:
Okay, so now I'm noticing that when I plugged it in, the indicator light is on (orange) and it isn't charging from the wall OR computer. It says it's at 13% and discharging. Hmm...

You may have damaged the charging cord. Do you have a B&N nearby that you can take it in and have them test it?

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5ivedom
Posts: 3,544
Registered: ‎12-03-2011

Re: Nook HD will not charge, or turn on.

It'll only charge from PC if you have it plugged in and screen is off.

 

Wall Plug - Charges whether Nook HD/HD+ is on or not.

PC - charges only if HD/HD+ is plugged in and screen is off.