06-29-2013 06:39 PM
My nook HD will not charge. When it's plugged in the green light will come on and then it turns orange and a picture telling me to plug it in comes on. Then there is no light and it doesn't charge. It's only two months old.
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06-29-2013 07:04 PM
If you have a B&N close by, still take it in. They can put your device on one of their chargers to helo you figure out if its the charger or the device.
07-06-2013 06:57 PM
Usually when something like you describe happens, and the charge cycle begins but then fails, it is the charger that's bad.
Even then I would want a free replacement since your Nook is only 2 months old.
The connector cable is proprietary but the other end is USB and there are many you can buy, just read the specs on your BN charger. My HD+ states, output 5.1 V @ 2Amps. Just make sure the one you buy is 5V and can deliver the current stated on yours or higher. The device will only draw the amount of current it needs, so if you connected a 3Amp charger it won't hurt it. The voltage however, must match 5V rating, which is standard for all USB.
07-08-2013 01:24 PM
Also try pushing real har on the 30 pin piece. I had the same issue when I first got my HD+. It looked like it was connected but it wasn't really, so it would charge super slowly.
07-08-2013 02:54 PM
Be sure the end that fits into the wall charger itself is seated carefully also.
A few days ago I had an issue where I'd connect my HD+ but it wouldn't charge. Looking closely, I found that after connecting, the indicator light would go to green, then to orange, then to blinking orange, and then turn off.
The issue proved to be seating of the cable into the charger, rather than of the device end of the cable into the Nook.
a month ago
I have been having this same problem exactly. I took the USB end and plugged into my computer and it started chargin. It could be the black box that the USB plugs into that is bad, not sure. This happened to me a month ago and it only seems to happen when the charge is below 10%.
4 weeks ago
When I plug in I get a green light, and "Nook" flashes on the screen like it's trying to come on , but nothing and then it goes orange. I bought a new charger for $25, and still nothing. I tried to hold both buttons to get a factory reset, and still nothing. Help?!? This thing is like new! Do I need a new battery? Does B&N stand behind their products at all???
4 weeks ago
Personally, I'm quite capable when my devices fail, but you should take advantage of the BN store people, and let them take a look. You know they're knowledgeable when it comes to checking the connections properly, so you won't accidentally break anything. Plus you might learn a few things you need to carefully check each time. Basically, don't play here, go to the man (or woman).