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becca99
Posts: 2
Registered: ‎08-30-2010
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Nook HD won't charge

My nook HD will not charge. When it's plugged in the green light will come on and then it turns orange and a picture telling me to plug it in comes on. Then there is no light and it doesn't charge. It's only two months old.

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MacMcK1957
Posts: 2,270
Registered: ‎07-25-2011
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Re: Nook HD won't charge

If it's only two months old, I'd take it back to the store. Could be a bad Nook or just a bad cable, but it's still covered.
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becca99
Posts: 2
Registered: ‎08-30-2010
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Re: Nook HD won't charge

Right. Except I bought it at a best buy out of state. So thought I would post before I dealt with the headache of taking it back lol.

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NookGardener
Posts: 1,087
Registered: ‎05-21-2011
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Re: Nook HD won't charge

If you have a B&N close by, still take it in. They can put your device on one of their chargers to helo you figure out if its the charger or the device.

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iMacj
Posts: 11
Registered: ‎01-22-2012
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Re: Nook HD won't charge

I would definitely try another charger first, if replacement or the local Best Buy is a distance away.
Usually when something like you describe happens, and the charge cycle begins but then fails, it is the charger that's bad.
Even then I would want a free replacement since your Nook is only 2 months old.
The connector cable is proprietary but the other end is USB and there are many you can buy, just read the specs on your BN charger. My HD+ states, output 5.1 V @ 2Amps. Just make sure the one you buy is 5V and can deliver the current stated on yours or higher. The device will only draw the amount of current it needs, so if you connected a 3Amp charger it won't hurt it. The voltage however, must match 5V rating, which is standard for all USB.
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Auntie_Lolo
Posts: 10
Registered: ‎02-19-2012

Re: Nook HD won't charge

Also try pushing real har on the 30 pin piece.  I had the same issue when I first got my HD+.  It looked like it was connected but it wasn't really, so it would charge super slowly.

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roustabout
Posts: 3,667
Registered: ‎03-31-2011

Re: Nook HD won't charge

Be sure the end that fits into the wall charger itself is seated carefully also.

 

A few days ago I had an issue where I'd connect my HD+ but it wouldn't charge.  Looking closely, I found that after connecting, the indicator light would go to green, then to orange, then to blinking orange, and then turn off.

 

The issue proved to be seating of the cable into the charger, rather than of the device end of the cable into the Nook. 

"no warrants shall issue, but upon probable cause, supported by oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized." Fourth Amendment to the US Constitution.
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tjgorilla
Posts: 1
Registered: a month ago
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Re: Nook HD won't charge

I have been having this same problem exactly.  I took the USB end and plugged into my computer and it started chargin.  It could be the black box that the USB plugs into that is bad, not sure.  This happened to me a month ago and it only seems to happen when the charge is below 10%.

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Kathie1226
Posts: 1
Registered: 4 weeks ago
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Re: Nook HD won't charge

When I plug in I get a green light, and "Nook" flashes on the screen like it's trying to come on , but nothing and then it goes orange.  I bought a new charger for $25, and still nothing.  I tried to hold both buttons to get a factory reset, and still nothing.  Help?!?  This thing is like new!  Do I need a new battery?  Does B&N stand behind their products at all???

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redguy
Posts: 1
Registered: ‎01-17-2011
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Re: Nook HD won't charge

Personally, I'm quite capable when my devices fail, but you should take advantage of the BN store people, and let them take a look. You know they're knowledgeable when it comes to checking the connections properly, so you won't accidentally break anything. Plus you might learn a few things you need to carefully check each time. Basically, don't play here, go to the man (or woman).