09-12-2013 04:22 PM - edited 09-12-2013 04:44 PM
few days ago i bought Nook vid world war z and as soon as it appeared on my home screen i noticed there was no box art pic in the carousel just a blue box with the name of the movie...
ALL of my videos in my library lost their pic, now just a bunch of blue boxes.
BN recreated the problem on their end but, whatever....
Anyone elso have this issue?
Be warned: if you purchase a movie/rent, whatever, you will not be getting the pic you see in the shop on your device, but a generic blank blue box with the name of the movie, AND it will convert all your other pics (videos only) to blue boxes, beware.
you may say, no big deal right, who cares about a pic? well, you gonna buy a new movie dvd without the box, or just a blank case !
ALL your UV movies will transfer to your device without pics (boxart) and register/deregister/ no troubleshoot works.
So if your ok now, DO NOT BUY/RENT ANYTHING it will destroy your library
09-16-2013 08:33 AM
09-16-2013 08:48 AM
Refusal to understand that this is a user forum. There are no technical support staff reading your complaints here, no matter how many times you report them.
09-19-2013 12:54 PM
09-19-2013 01:55 PM
It's hard to take someone seriously when their name is "MyBowelMovement". Have you tried doing a factory reset?
about a week ago, every movie in my library turned to blue icon and its no change since. every app also now has no screenshots as well.
not tryin to hijack the thread, but do you have the same issue? check your movies.