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New User
Piningaway462
Posts: 2
Registered: ‎05-22-2013
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Shop will not load

Just purchased a brand new Nook HD + on 5/21/13 and the nook shop will not load, i have already tried holding thepower button down and shutting the device off and turning it back on, Shop will still not load, any other suggestions save returning the thing?

Inspired Contributor
NightfallJC
Posts: 45
Registered: ‎01-04-2013

Re: Shop will not load

One thing to try:

 

Go to Settings / Device Information / Erase & Deregister Device.

 

This will restore it to defaults, If that doesn't work then they should be able to give you a replacement in the store.

New User
Piningaway462
Posts: 2
Registered: ‎05-22-2013
0 Kudos

Re: Shop will not load

this fixed it thanks!