09-30-2013 06:45 PM
10-07-2013 10:30 PM
I'm having the wireless connectivity issue. I've turned everything, including the router, off and back on, tried the forget the wireless network, re-entered the password and nothing. I tried to enter the wrong password and got a wrong password error, but the correct one doesn't work. It keeps telling me that it's aquiring IP address. I've had it since last Christmas with zero issues until 2 days ago. Everything else in the house connects to the wireless just fine.
10-13-2013 09:02 PM
I had a similar issue. I had to make adjustments since I am able to connect to b, g or n with my wireless. I found that I can connect on b or g but not on n hope that helps
10-19-2013 09:55 PM
Doesn't help at all. It just started with no solution. I can connect other places, but not at home and it was all the sudden. No help anywhere to try to figure it out. I'm about to just throw it away since I can't connect where I need to.
10-31-2013 01:20 PM
I can't guarantee this will work in every case, but when my Nook started going around in circles connecting and disconnecting wifi access, I went to my router mfgr's home page and checked for a firmware update. There was an update available and after installing it my Nook connectivity issues disappeared. Give it a try and good luck.
11-02-2013 06:47 PM - edited 11-02-2013 07:18 PM
11-12-2013 12:52 PM
I just got my HD+ and have no issues with it. But in the past I've purchased devices that were quirky at first. My advice to anyone having WiFi connection issues is to make sure the firmware in your router is up to date. It's not hard to do and it can make a world of difference. It may not help, but it shouldn't hurt either. And if it makes things worse, you can always roll back.
11-14-2013 10:29 AM
01-09-2014 11:47 AM
I am so confused - I am new to my nook and all I want to do is combine the books I have in the library with my "google play" books I downloaded so they are all in one spot. I want to be able to click the "library" button at the bottom left of the screen and have all the books on there.
Is there a way to combine google play/goodreads/library? idk I just want to feel like I can click on one thing and open my books right there.
01-11-2014 01:07 PM - edited 01-11-2014 01:08 PM
Google books won't show in the BN library. Put a shortcut for the Google Play Books app on your home page, or make it a widget and you will be able to select a specific book for each widget.
01-19-2014 09:03 PM
My biggest issue is that Google Voice doesn't work. It opens up and then crashes. Has anyone found a workaround for that?
01-20-2014 08:22 PM
Over the weekend, while on amtrak and OFF WIFI, in airplane mode, suddenly the avast went wonky on my HD+. It identified the four most basic nook apps including home and library as malware.
It would not let me access anything in the nook. Finally, I was able to go through the nook HD+ settings (icon on top right) to list of apps to avast and UNINSTALL avast.
Then, everything works fine again.
So, avast became incompatible in use out of nowhere.
Maybe next I will see if there is a nook-compatible AVG app.
02-03-2014 12:05 AM
05-07-2014 03:15 PM
dear nook customer service representatives, you have ALL our emails.
Why why why could you not email us and tell us this was going to happen?
This morning, I am running to work, and opened my nook HD+ to check an email, and lo and gd behold, it is back to slate one and wants me to register it and reset up every gd thing!
Why do we have to re-register, re-download all our apps and books and games and everything?
I am FURIOUS with your lack of communication and serious LACK OF UNDERSTANDING of customer needs.
When Apple updates my iphone OS, I get a warning before hand, and it does NOT require setting up the phone anew.
An actual response would be welcomed.
05-08-2014 01:48 AM
My nook HD+ had a Random Reboot. That's the problem!
I have restored most of my setup. Google play store is down for the count, however.
05-08-2014 02:27 AM
It sounds like your Nook did a factory reset. If so, it may not have the latest OS, version 2.2. Check your device info in settings. 2.2 was the version that introduced Google Play Store, I believe. You may need to update the OS. Or it may do it automatically eventually.
05-08-2014 10:01 PM
Yes, it has the latest operating system. It is barely a year old.
This nook HD+ suffered the so-called "Random Reboot" issue, and yes, it forced a factory reset for no apparent reason after working perfectly since purchase.
It seems this problem is a known trouble. Many people have reported having such an issue.
DOES ANYONE HAVE A REMEDY?
OR IS THIS A FAULTY UNIT NEEDING REPLACEMENT?
I had the same problem before with my nook 1st edition, but it ran for almost three years before it began doing the "Random Reboot" problem repeatedly.
I am really disturbed that my nook HD+ is doing it and it is only a year old.
I treat all my electronics very gently and with care.