Reply
Frequent Contributor
rfortson
Posts: 33
Registered: ‎12-27-2010
0 Kudos
Accepted Solution

Youtube app not playing Hd

I have the HD+ and the youtube app has stopped playing HD videos.  Pretty sure it used to work a few weeks ago but now it just tries to load and then says it can't load.  Has anyone else seen this, and if so hlw did you fix it?

Inspired Contributor
Michael_the_Writer
Posts: 96
Registered: ‎03-01-2010

Re: Youtube app not playing Hd

I have a Nook HD+ and have never had problems with the YouTube app. I would suggest shutting the Nook completely down then restarting it. If that doesn't help, you can access the application settings, under Settings, Applications, My Apps, YouTube then clear the cache and data. Next time you start up YouTube it'll be as if you had never run the app before. You can always try moving the YouTube app to the cloud then reinstalling it. If none of these suggestions work, you may want to check the Help option within the app, which'll direct you to their website so you can see if others are having this problem or report this issue.

Frequent Contributor
rfortson
Posts: 33
Registered: ‎12-27-2010
0 Kudos

Re: Youtube app not playing Hd

Thanks Michael. That's what I wound up doing and it seems to work now. I guess I'll just keep this in mind if it does it again.