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Status: Under Review

It would be wonderful if Nook would come out with a way of backing up your shelving system so in the future if you were to have your shelves disappear you could just reload the shelves or if you were to buy a new Nook reader you could just transfer all your work from your older well used Nook to your new Nook. Any chance of this?

It would be nice to be able to organize the library on each of your devices on your computer (both shelves for all devices, and what profiles items are assigned to on the HD and HD+).  A lot of things are easier on the computer with a mouse and keyboard than on a touchscreen device.  It would also be much easier to do bulk changes on a computer with checkboxes, etc.  Being able to organize your library from B&N's website (or even a Nook application on your computer) could also be used as a way to back up shelves, and easily restore them after a device has been deregistered and registered again.

Categories: MyNOOK

Page numbers are missing from the ToC on the NST/G in releases 1.2.0 and 1.2.1.  Please add them back.

free friday and daily find

Status: Under Review

Please add both to either daily nook page or nook channels. I soooo hate having to go on to the web to search for these!

Categories: NOOK HD, NOOK HD+

Allow customer access to "Unknown Sources" app installation

Status: Under Review

BN has a vested interest in developing their own ecosystem for apps - primarily that the Google Play Store is now a direct competitor to BN/NOOK in core content categories such as ebooks and eperiodicals. I accept that explanation as to why the NOOK platform hasn't been "opened up" (to use such a loaded and incorrect term) to the wider Android ecosystem.

 

- however -

 

BN/NOOK simply don't have the mindshare/marketshare to develop an ecosystem on par with Google or Apple. As well as the company has done evangelizing (and they have done a pretty good job in terms of getting some rather big names onto the platform that even established tech companies like Microsoft and RIM have had trouble with), they are always going to be behind in getting the apps that many customers want. 

 

As more and more customers invest in a smartphone and begin to buy into Google's ecosystem, they're going to be less likely to want to repurchase their same apps on a different store. And the "stock" (again, a very loaded term) Android devices continue to fall in price and achieve feature parity with the NOOK line, giving those customers access to their apps at the same price point as a NOOK with comparable hardware. This is not a recipe for a successful long-term venture.

 

But there is an easy and relatively painless (business-wise) solution.

 

Android, by default, has the option to allow APK installs from "Unknown Sources" as a setting. This allows the end user to install apps that aren't purchased from the local shop on the device. The NOOK device fork hides this option, but it still exists in the system.

 

BN/NOOK needs to allow customers access to this option. Checking the "Unknown Sources" box already pops up a warning about malware on "stock" Android devices - simply modify this warning to include information about potential warranty ramifications for NOOK users who do the same. Now, free of charge, customers have access to a much wider selection of apps.

 

The critique of enabling this option, from a business perspective, is that this would "cost BN sales" in terms of dollars. And this is potentially true in a small number of circumstances, where savvy customers would install the ad-supported free Angry Birds instead of paying the $3 for the BN Shop edition. However, those customers who know enough about Android to locate and install an APK on their own are the customers who are also aware of the slew of generally good "stock" Android devices available near the NOOK pricepoint, and were much more likely to purchase those devices. Giving them the option to install apps would potentially get them into the NOOK ecosystem, and even though there wouldn't be as much app revenue, there's plenty of options to upsell them on other content.

 

And, more importantly, there is enough friction involved in downloading an APK and installing it manually that the vast majority of customers wouldn't bother. It is a time consuming process to find an APK online, make sure it hasn't been modified for nefarious purposes, and install it on the device. It is the same reason BN can safely support Adobe Digital Editions transferred ebooks - the option is there and a nice selling point, but it's too intensive for the average customer to really care about.

Categories: NOOK HD, NOOK HD+

Battery meter missing from Quick Settings on HD+

Status: Under Review

One of the nice features of the NC/NT was the ability to see the battery meter % when tapping on Quick Settings. This % is now buried in the settings menu. Please return it to the Quick Settings screen. Thanks!

Categories: NOOK HD, NOOK HD+

The Nook Color and Tablet displayed the Chapter and the number of pages remaining in the Chapter in the center of the Reading Progress display as well as the total pages in the book ( on the right corner). I would like to see this feature return the the Nook HD+/HD 's reader. I also would like to be able to lock the auto page turn from with in the book like I could in the Nook Color.

 

If Publisher defaults are selected you can not change font size on the Nook HD+.  On the Nook Color you could turn on Publisher defaults and still adjust the size of your font for easier reading.

 

Need I mention disappearing Shelves!!

 

Finally.. Nook HD+ needs to be able to actually read/refresh  its ext_Sdcard when one is installed. Currently I have to shutdown/restart the HD+  to actually be able to read an ebook or file placed / downloaded onto the SD card.  The Files in Library will show the file is on the SD card but you get error message trying to use the reader until you restart the HD+. Additionally once you restart the HD+ all sideloaded content "disappears" from the keep reading Active Shelf and you have to go search for a sideloaded book you might have been reading before you rebooted the HD+.  

 

 

 

Categories: NOOK HD, NOOK HD+

Please add a way to backup Apps save data to Nook HD.

Status: Under Review

Most games do not allow us to backup the save progress and restore it later.  This is extremely aggravating when a reset is required to resolve another issue and you have to start all over again.

 

So, in short, it would be wonderful if there was a supported official backup and restore method.

Hide Cloud Items

Status: Under Review

With the changes to the Archive system branding on the HD Series NOOKs ("NOOK Cloud"), a rather annoying issue has cropped up. Unlike the Archive system from the Encore and Simple Touch lines, which hid archived items in a seperate menu on the device, items stored in the NOOK Cloud are still visible in the main Library of a NOOK HD/HD+. This has an adverse effect on people with large libraries who previously used the Archive function to organize their Library.

 

Adding an option to "Hide Items in NOOK Cloud" to the Library view on the HD Series devices (much like the N1E allowed "Hide" and "Show" options for Archived items) would alleviate this common issue.

Categories: NOOK HD, NOOK HD+

There are 2 apps which work well and address exisitng Nook user interface issues.

 

1  Calibre Companion - permits connecting a device to a computer running calibre wirelessly.  The connection is a true device connection and supports managing epub, text, PDF and RTF files without the problems that the HD and HD+ software are having for many users. 

 

2  Status Bar + - permits a status bar to be displayed at all times (including when reading) with a clock, a battery indicator, a wireless signal strength indicator and a charging indicator.  There are numerous requests for these features to be available on the new devices as well. 

 

Both of these products are currently sold ad-free in the Android marketplace, so the authors are not depending on AdSense or other non-BN platforms for income.  Evaluating them for inclusion on the shop would let BN address requests with minimal staff time. 

Categories: NOOK HD, NOOK HD+

I love the way the magazines on my Nook HD+ and Nook Color go into collapsing menus, where I just set one entry for the magazine and I tap it, and I see all of the magazines.

 

I think it would be nice if there was an option on the library screen to turn that on for authors and/or series. Personally I'd like it for both, and I'd probably go back and forth between the two views and normal view, but I'd be happy with either.

 

Reasons for this are

- it would make scrolling through the library screen easier, because there'd be less of it, and fewer things to trip up your fingers.  Large libraries, especially, can already take a while to load.

- in some ways, it could reduce the need for my own shelves, by making things easier to find, and in ways it's possible people might shelve them.  

- it would make it much easier, to see, at a glance, if there are certain books by an author, or in a series, that I'm missing.  Sometimes, when you're looking at your library there's too much other stuff around to make it easy to focus on what's not there, or some series books are written by different authors, and sorted differently, even if you sort by author.

- it could make it easier for archving and/or assigning to profiles if you could send entire stacks to the archive or to the desired profile (this person can read everything by Gaiman, or archive all the Harry Potter books) instead of needing to select each book individually.  I know this isn't a current functionality of the collapsing menus as they are, but it would be a nice addition.

Categories: NOOK HD, NOOK HD+

Tie Magazine Subscriptions back to Publishers

Status: Under Review

Example: Taunton Press publishes Fine Cooking magazine. Fine Cooking has a website with features that are provided to subscribers. HOWEVER, they have no record of my subscription, therefore, I am not treated as a subscriber. When will Barnes and Noble, share the information (after asking of course) to provide them my subscription so I can also have the same features as a regular subscriber? NO OTHER PLATFORM has this issue, but Nook. 

HD+ - Titles, Sort view, missing "quick get to" feature

Status: Under Review

On the NT, when looking at your books, when viewing your TITLES, in addition to the list and grid view, there was another view (don't even know what you really call it.)  Basically, it let you view your titles like this:

 

0 - 9

A- C

D-F

G -I

J-L

M-O

P-S

T-V

W-Z

 

Would like to see this feature returned to the HD+ software.  (The never.........ending....... scrolling to get to the bottom is tedious)

 

Alternatively, something similar to how phones work where the entire alphabet is kind of superimposed on the far right side, and you select a letter to get you closer to where you want to be. (Yeah, I'm not explaining the phone thing well. But if you've used one, you probably know what I mean.)

 

Using the search feature isn't really working (since it picks up all instances of a word.)  For example, to get to all my titles that start with "The", a search will include all instances of titles with "the" within the titles as well as those that start with "the."

 

Would also like to see something similar for Authors as well.

Categories: NOOK HD, NOOK HD+

I would love to have a Nook app for Windows Phone.

Categories: New Product Ideas

Allow Adobe (ADEPT) EPUB DRM as a customer choice

Status: Under Review

One of the largest complaints I hear about NOOK devices is the requirement to have a Credit Card on the account. While I personally feel that there is a completely valid reason for the requirement (the Social DRM that BN employs is easily the most permissive and flexible of the major DRM choices available today), I understand the hesitance of some people to storing their personal billing information online.

 

An easy way to make customers happy would be to simply allow, as a customer choice, the ability to encode books with either the BN Social DRM or the more standard ADEPT DRM. By default the devices can still prompt for Credit Card information upon registration and the BN Social DRM can still be the go-to DRM model, but an option in the account management section of BN.com would allow a customer to change their DRM style. Thus both the customers and BN are happy - for the vast majority of accounts BN is still capturing the billing information and making impulse shopping easy, but for those who are reticent of the system there is a second option to make them happy.

 

This would also have a number of tangential side effects that would be a boon to the system. For example, an account using ADEPT would not require a Credit Card to be listed on the account but could still make purchases via Gift Card, making it the perfect account for parents who want to buy an eReader for their child but don't want them to purchase in excess of a certain amount. Likewise, it also makes a great system for people who have chosen not to use Credit and Debit cards and thus wouldn't have access to the NOOK ecosystem.

 

While there may be some additional costs to roll out the system (the so-called "Adobe Tax" to license the ADEPT encoding system in particular), I believe in the long run it would be a popular option that expands the reach of the NOOK business into markets that it is currently underserving.

 

 

 

*I tried submitting this feedback at the store level but my manager got a bit confused by all the technobabble, so I'm forced to make you do the hard work Alex. Apologies. :smileyhappy:*

Categories: Payment

Unified charging system

Status: Under Review

I  would encourage BN to adopt a single charging cord and connector across their model range.

 

If there was a single method, I realize it would be over engineered for e ink devices, there are a number of advantages for customers and I believe BN.

 

BN would likely find add on products like charging stations would be more available. Hopefully the simplified stocking costs and additional accessory sales would offset the cost of a using a  single cord and connector solution.

Categories: NOOK HD+

I'm using the built-in email client on the HD+ with yahoo mail and I've found no *practical* way to either import my contact list from yahoo or even access info from the built-in contacts app (and using work-arounds like exporting my yahoo contacts to google and trying to import the data from there seem rather hacky). This severely limits the usability of email on this device. On a related note, having apps like contacts and calendar *only* sync with exchange *on a consumer device* seems like a poor product decision. My guess is that most Nook users won't be using their tablets as corporate messaging devices....

Categories: NOOK HD, NOOK HD+
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