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Filter by Language

Status: Acknowledged

It would be incredibly useful both in the nook Shop and on the main B&N website to be able to filter by desired language.  If you can only read books in your native languge, it's tedious and time-consuming to scroll through page after page of books in other languages.  I rather suspect both that relatively few users purchase books in multiple languages and that quite a few people give up and stop shopping because they got tired of looking through page after page of books they can't read.

 

Categories: website

At the bottom of the B&N Community discussion list is a link to "B&N Blogs" at http://bookclubs.barnesandnoble.com/t5/B-N-Blogs/ct-p/BNBlogs which is of course hopelessly obsolete.

 

How about either (a) redirecting it to the actual Nook Blog at http://www.barnesandnoble.com/nook-blog/ or (b) just removing the link.

 

Leaving an obsolete link to a dead blog is just sloppy.

Categories: NOOK Community

Please consider

Status: Under Review

It would be wonderful if Nook would come out with a way of backing up your shelving system so in the future if you were to have your shelves disappear you could just reload the shelves or if you were to buy a new Nook reader you could just transfer all your work from your older well used Nook to your new Nook. Any chance of this?

In the account section, the order list only shows Order Number and not the title.  So you have to click on every entry to figure out what each is for.  Adding the title to the entry would make this so much more user-friendly.   As someone who works with web design in IT, I am baffled at how this is missing..

Categories: website

Sorting by Genre

Status: Acknowledged

It would be really nice to be able to sort my nook books by genre.  I would really like to look at the genre and view my based off of Thriller, Romance, Action, etc.  

Categories: MyNOOK, NOOK HD

It would be nice to be able to organize the library on each of your devices on your computer (both shelves for all devices, and what profiles items are assigned to on the HD and HD+).  A lot of things are easier on the computer with a mouse and keyboard than on a touchscreen device.  It would also be much easier to do bulk changes on a computer with checkboxes, etc.  Being able to organize your library from B&N's website (or even a Nook application on your computer) could also be used as a way to back up shelves, and easily restore them after a device has been deregistered and registered again.

Categories: MyNOOK

The shopping experience for nook books is very tedious with regards to the review system.  There are literally hundreds of spam reviews that make the customer rating system highly inaccurate.  I have three suggestions:

 

1.  Don't allow for reviews to post right away.  Have there be a 24-48 hour delay.

 

2.  Label a review with a "verified purchase" title if the reviewer has purchased the nook book AND allow to sort ratings by verified purchases.

 

3. Reviews must be approved before being posted.

 

Reporting the spam reviews doesn't seem to remove them.  I open up the shop window on my nook with the intent to make purchases, but I usually don't end up purchasing anything.  Many times I simply close the shop window because it's too much of a hassel to try to find legitimate reviews.  I realize I have the option of going to a competitor site and read reviews there, but if I have to continuously do that, then the convenient thing for me (or anyone) to do would be to stop making them the middle man and instead purchase from them because I'm already at their site.  I would prefer to continue purchasing from Barnes and Noble.

 

Barnes and Noble staff please take into serious consideration these suggestions.  Thank you for your time.

Categories: Service and Support

I think it would be fantastic if the nook library had a system, like a shelf, with a list of books that you have already read. It gets pretty frustrating for an avid reader, like me, to have to constantly weed out the books I’ve read. A separate tab in my library would be awesome, and if I wanted to re-read any of them- it won’t be a problem because they are all organized!!

I love your B&N bookstore. I am a french travelers and always get one or two books to go home (beautiful one) in Paris. I would like to buy the ebook of the book I am buying...each time. Buying a book and your ebook at the same time can be nice. Via a flash code, ticket-code, whathever. Think of it it it doesn't exist. Thanks,

XavierD

Categories: New Product Ideas

Working Mute/Block function for the forums

Status: Acknowledged

Can we get a proper blocking or muting function for the forums?  It would be helpful to the forums overall for users to be able to mute their view of the posts of troublemakers - it decreases the likelihood forum members will respond to flames, and when a troll gets nothing for their trolling, they tend to lose interest in the forum and will go away on their own.  Having a solid blocking function will allow these forums to be used as they were meant to be - by folks helping others and getting help from others, as opposed to constant bickering and harassment that's been a feature of these forums for a couple of years now.

 

I know there is currently a block function, but it appears to only block PMs and does not block the offender's posts from the user's view.

Categories: NOOK Community

Another idea

Status: New Idea

Please put the battery dischage level on the Quick Settings window. It's patently dumb to have to go three levels deep in the control structure to get such basic info. The icon on the Status bar just doesn't give the info that the Battery Dischage graph gives.

Categories: NOOK HD+

It would be very helpful if when displaying books on a shelf created for a specific series, an option to display by series order were available.  Thanks for considering this suggestion.

Categories: MyNOOK

My suggestion is that there's a faster way to add a single book to a shelf.  Add an "add to shelf" button in the information screen when you double tap a book in your library.  That way, if you want to add a new book to a shelf, it's fast and easy instead of scrolling through your book list in the shelf edit menu.  With it only sorted by title, if you have a book in the later alphabet, adding a book to a shelf is tedius.

 

So in summary.  Double tap a book to bring up the book info screen.  Press "Add to Shelf".  Pick the shelf.  Done.

 

Also, you could add a "Shelves:"  item in the information page to show what shelves a book is already part of.

How many posts do you see on the shelving issues? It is a huge weak spot for this product. How about instead of another complaint board you fix a few issues thatyou have been hearing about for years.
Categories: NOOK HD+

I wish Barnes & Noble had something similar to Amazon's BookMatch.  Essentially a service where if you buy the physical book from B&N you can get the Nook Book version for free, 1, 2, or 3 dollars depending on the book.  Basically the book version of digital copy movies.

free friday and daily find

Status: Under Review

Please add both to either daily nook page or nook channels. I soooo hate having to go on to the web to search for these!

Categories: NOOK HD, NOOK HD+

Page numbers are missing from the ToC on the NST/G in releases 1.2.0 and 1.2.1.  Please add them back.

There doesn't seem to be any way to search "mynook" on the website. Obviously once you have a lot of items, this is a problem. Having to scroll through 100 books to find something is just crazy.

 

It would also be nice to be able to sort by date purchased. This is needed on the website, apps, and nooks. Currently sort is a little erratic, but it puts anything at the top of the list even if you just opened it to see what it was. This way I could easily find something I bought last week or last month. Or I could do a reverse sort to find things I bought a long time ago.

Categories: MyNOOK, NOOK Client, NOOK HD

For the online store and the Nook Shop it would be nice to have a cart to be able to purchase more than one ebook at a time.

Categories: New Product Ideas, Payment

Allow customer access to "Unknown Sources" app installation

Status: Under Review

BN has a vested interest in developing their own ecosystem for apps - primarily that the Google Play Store is now a direct competitor to BN/NOOK in core content categories such as ebooks and eperiodicals. I accept that explanation as to why the NOOK platform hasn't been "opened up" (to use such a loaded and incorrect term) to the wider Android ecosystem.

 

- however -

 

BN/NOOK simply don't have the mindshare/marketshare to develop an ecosystem on par with Google or Apple. As well as the company has done evangelizing (and they have done a pretty good job in terms of getting some rather big names onto the platform that even established tech companies like Microsoft and RIM have had trouble with), they are always going to be behind in getting the apps that many customers want. 

 

As more and more customers invest in a smartphone and begin to buy into Google's ecosystem, they're going to be less likely to want to repurchase their same apps on a different store. And the "stock" (again, a very loaded term) Android devices continue to fall in price and achieve feature parity with the NOOK line, giving those customers access to their apps at the same price point as a NOOK with comparable hardware. This is not a recipe for a successful long-term venture.

 

But there is an easy and relatively painless (business-wise) solution.

 

Android, by default, has the option to allow APK installs from "Unknown Sources" as a setting. This allows the end user to install apps that aren't purchased from the local shop on the device. The NOOK device fork hides this option, but it still exists in the system.

 

BN/NOOK needs to allow customers access to this option. Checking the "Unknown Sources" box already pops up a warning about malware on "stock" Android devices - simply modify this warning to include information about potential warranty ramifications for NOOK users who do the same. Now, free of charge, customers have access to a much wider selection of apps.

 

The critique of enabling this option, from a business perspective, is that this would "cost BN sales" in terms of dollars. And this is potentially true in a small number of circumstances, where savvy customers would install the ad-supported free Angry Birds instead of paying the $3 for the BN Shop edition. However, those customers who know enough about Android to locate and install an APK on their own are the customers who are also aware of the slew of generally good "stock" Android devices available near the NOOK pricepoint, and were much more likely to purchase those devices. Giving them the option to install apps would potentially get them into the NOOK ecosystem, and even though there wouldn't be as much app revenue, there's plenty of options to upsell them on other content.

 

And, more importantly, there is enough friction involved in downloading an APK and installing it manually that the vast majority of customers wouldn't bother. It is a time consuming process to find an APK online, make sure it hasn't been modified for nefarious purposes, and install it on the device. It is the same reason BN can safely support Adobe Digital Editions transferred ebooks - the option is there and a nice selling point, but it's too intensive for the average customer to really care about.

Categories: NOOK HD, NOOK HD+
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