B&N is sending out settlement ID numbers with no hint of what to do with them

Status: Under Review

Really, B&N???  What am I supposed to do with this number now that I have it?  Or am I supposed to be somehow happy that I have a 13-digit number, suitable for framing?


For anyone who hasn't gotten one yet, you can get it here: http://www.barnesandnoble.com/u/ebook-settlement/379003739/


As for what to do with it once you get it, we can all wait with bated breath.

Categories: Books
by Administrator BN_AlexG on ‎06-04-2013 01:24 PM
Status changed to: Under Review
Hi MacMcK1957, Sorry for the confusion. Allow me to look into this and I'll followup with next steps. - Alex
by on ‎06-04-2013 01:52 PM

Thanks, Alex.

by SopheyRich on ‎06-04-2013 04:12 PM

I'm also curious about this. I have the code, but no clue what to do with it. Thanks for looking into it.

by on ‎06-05-2013 04:42 PM

Were we supposed to get some sort of email about this?  I haven't gotten an email, even, let alone a code.

by DCLOVELL on ‎06-06-2013 09:48 AM

I never received an email or code either- even after I entered my email address on the page from the link above.

by kamas716 on ‎06-06-2013 09:50 PM

I never got an email.  I did get one with the code after I entered my info at the link.  It took about 12 hours though.

by SopheyRich on ‎06-11-2013 12:18 PM

Customer Service replied to an email I sent about this. B & N is waiting for the settlements for all the publishers that were included before sending out the gift card information. 

by on ‎06-11-2013 12:47 PM

Alex - any news on this?

by Administrator BN_AlexG on ‎06-11-2013 03:52 PM

The original email sent to everyone should have included the settlement ID's and a statement regarding next steps.


But, as SopheyRich mentioned - B&N will contact everyone eligible once a date for distribution is made. The Settlements were made final on March 10, 2013 and the court is holding funds for a period of up to six months to accomodate any additional Settlements.


Hope this helps :smileyhappy:

by GordianCaesar on ‎01-05-2014 05:57 PM

The December 6 date has come and gone. As soon as the ebook settlement credit shows up I have a list:smileyhappy:


Does anyone have a good crystal ball that knows the Date?

Welcome to the NOOK Issue Reporting exchange. Post your issue and come back later to check its status, as well as commentary from myself and BN developers. - Alex
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