Issues with opening downloaded books on nook

Status: Open

Hi,

There is this one book 'Legacy by Kate Brian' which i have purchased but am unable to read.

Whenever i try to view the book it comes up with the message 'error dialogue:sorryannot open this book' it seems to be only thi book, and when trying to view it on the computer at barnes and nobles in my library all it says is 'product data not available'.

I've restarted my nook a lot, repurchased and redownloaded the book and yet it stays unreachable to me -any suggestions on what to do?

Thanks

Categories: Books
Comments
by on ‎07-25-2013 11:37 PM

Call customer service, it sounds like the book file is corrupt.

Welcome to the NOOK Issue Reporting exchange. Post your issue and come back later to check its status, as well as commentary from myself and BN developers. - Alex
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