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Missing book

Status: Open

I have the Nook app on my android phone and a Nook HD. Recently I noticed that a favorite book of mine had disappeared off my phone app. It still shows up on my Nook HD. It is also missing from my library on the website. I did not delete it. Again it is a favorite of mine. I bought is a few years ago and would rather not have to buy it again, especially since the price of that book has doubled. It would not be a big deal but I don't carry my Nook all the time. I am afraid it is going to disappear off my Nook too.:smileysad:  I have deleted the Nook app and reloaded it, with no change. I have synced with no change. They are charging $16.99 now for this book and I originally paid $7-8. Because I purchased it so long ago I can't even find a record of the purchase.


I have sent an email to B&N but no response yet.

Any ideas?

Categories: App, Books
by geertm on ‎10-01-2013 02:07 PM

If the book is no longer in your B&N library it should have disappeared from your Nook HD when you sync'ed it.

Are you sure it is not a sideloaded non-B&N book?


by GatorRN94 on ‎10-01-2013 08:49 PM

No, it was definitely a Nook book. I don't know how to side load books. 
That is the weird part about this. I have synced my Nook several times and keep expecting the book to disappear there too but it hasn't. 

I do know that the book was re-released last year with a different cover etc. The store doesn't recognize that I have already purchased it and keeps recommending the newer release. 


Very confusing!

by Tim40744 on ‎10-01-2013 11:14 PM

What's the name of the book? (If you don't mind me asking) It might help narrow down the time of purchase.

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