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Proble Purchasing

Status: Under Review



I don't know if this is the appropriate place to post this, if not please forgive me and direct me to the correct place.


I'm trying to purchase a Nook book form B&N. It is: Face to Face, Volume 1 by Kenneth Boa. However, when selecting the Nook version of this book, I am taken to Face to Face, Volume 2, which I already own. I have been unable to find a way around this.


Can anybody assist?




Categories: Purchasing problem
by kamas716 on ‎01-06-2013 03:23 AM

When I searched for Nook Books by author, I got 15 listings, none of which was Face To Face, Volume 1.  It looks like Volume 2 is the only one available.  I do see that Volume 1 is listed in paperback, but not Volume 2 (except through the marketplace).  B&N seems to be cross listing the two books incorrectly.


I'd suggest notifying Customer Service, but I doubt they'd be able to help much with this particular problem.  You might have better luck sending a PM to BN_AlexG with the information so he can pass it along.

by Wayfarer58 on ‎01-06-2013 04:42 PM

Thank you!


by BN_Hemen1 on ‎01-08-2013 04:34 PM
Status changed to: Received
by BN_Hemen1 on ‎02-12-2013 04:35 PM
Status changed to: Under Review
Welcome to the NOOK Issue Reporting exchange. Post your issue and come back later to check its status, as well as commentary from myself and BN developers. - Alex
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