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The update to permit use of the Play store is a really good idea (it addresses my earlier Calibre Companion suggestion, for instance) but there are some issues.

 

For many customers the Article View feature in the stock browser was very helpful.  Also, there was decent Flash support in that browser, which is now missing.

 

The stock browser is still in the /system/app folder, and the bookmarks from it are still on the device, but the program seems to have been hidden from the operating system.  

 

Please reenable the stock browser for 2.1 customers.  Many prefer that Article View display to the alternatives and need Flash support. 

Categories: Software, Video, web

The stock NOOK browser in 2.0.6 had ArticleView which allowed me to read a web article in a single text-based format with large type and double spaced lines. The ArticleView Nook browser was removed and replaced by a Chrome browser without this capability in the Nook 2.1 update.
 
ArticleView was more than just a nice feature - it is nearly essential for those of us with vision problems. Barnes and Noble has taken a big step backwards for Accesibility (ADA).
 
BN: please allow us to reinstall the 2.0.6 Nook Browser from the BN Shop!
 
Please remember your older and vision impaired customers. The Nook HD's ArticleView browser and ePub book format were the reasons we chose the NOOK HD/HD+ over competitor's devices. We chose a Nook, not a generic Android tablet.  Please respect our choice and please help us with our special accessiblity needs. Give us back the ArticleView browser, at least as an option.

Categories: web

Not exactly a NOOK issue, but effecting NOOK owners and shoppers.

 

Bn.com website seems to be having problems rendering book detail pages at this time.

 

You can go to a main browsing page, like: http://www.barnesandnoble.com/u/NOOK-Book-eBook-store/379003094

 

but, if you try to click to get more details, you get a page with the message:

 

We are sorry...

The page you requested cannot be found. Please check the URL and try again or click here to continue shopping.

 

Other user reporting this in thread: http://bookclubs.barnesandnoble.com/t5/NOOK-Talk/Website-problems/m-p/1485097#U1485097

 

I am using Firefox browser version 6.0.1

Categories: web
0 Kudos

Saturday 3/29/14 I was trying to download a book directly from the store on my nook simple touch when I realized my nook wasn't connecting to the WiFi. The last time I downloaded a book successfully was Friday 3/28/14. So I figured no big deal I will just manually download the book onto my computer then onto my Nook. That didn't work either since I couldn't get the book to download onto my computer. Got in touch with customer service who tell me they are performing system maintenance which was affecting both downloads and WiFi and to try back later. Still have not been able to get it to connect to the WiFi or get books to download to my computer, however I can now get them to download to my phone and iPad which wasn't working on Saturday. Any ideas? As of right now my Nook is completely useless unless reading previously bought and downloaded books.

Categories: Books, web, Wi-Fi
0 Kudos

Add Bookclubs link to bn.com

Status: Open

I think this would be a great idea, not only for ease of access, but to show potential Nook buyers that there is a community out there. Otherwise, you feel disconnected and wonder if anyone else owns the device. BN should be proud of the bookclubs and tout them.

Categories: social, web
0 Kudos

nook video not working

Status: Open

nook video not working on nook HD+, linked to ultraviolet, but no show in library.

 

also on the website (my nook library)

http://www.barnesandnoble.com/account/video-locker

that link is dead

 

We are sorry...

There was a problem with the page you requested. Click here to continue shopping.

Categories: Video, web
0 Kudos

I have always been able to pin items from Pinterest on my NOOK- however, as of a few days ago-whenever I try to do anything on Pinterest (pin or open my boards)- it simply stays on the same page that it originally opened. Any suggestions or ideas?? I use Pinterest a lot for my job so I really need to be able to access it. Thanks so much!!-

Categories: web
0 Kudos

Nook shop

Status: Open

Cannot open Shop on either Nook HD+ or Nook Color. Try to download free Friday book on web page and it says I already own the book. Which I do not. Tried to add free Friday app to my online shopping cart. Says my cart is empty! My wi-fi is working, so must be a BN issue. Hope you are working on it because I would like this week's free Friday items! Thanks!

Categories: web
0 Kudos

One issue im having with Chrome in the update to Googleness.. Even though its unchecked, Chrome does NOT tend to load the mobile/tablet version of websites even with the Load desktop version option unchecked... Some websites are not very usable (cough MSN/Hotmail/Outlook) when they display in desktop format... The browser option to switch formats is broken... 

 

 

Categories: web
Welcome to the NOOK Issue Reporting exchange. Post your issue and come back later to check its status, as well as commentary from myself and BN developers. - Alex
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