Hey All,


We have discovered an issue blocking automatic gmail account creation on HD devices in 2.0.6.


Our devs are working on a fix, but a workaround can be performed by doing the following:



  • Open Email app and type in proper fields (email & password) to add gmail account *At this point email auto-creation is failing
  • Dismiss error message and tap 'Manual setup' button
  • Select IMAP option
  • On Incoming server settings page tap on the 'Security type' field and select SSL/TLS (Accept all certificates); the Port field should update to 993
  • Tap 'Next' button
  • On the Outgoing server settings page tap on"Security type field and select SSL/TLS(Accept all certificates), the Port field should update to 465
  • Tap 'Next' button and you will be directed to the Account option page; select desired options and tap 'Next' button
  • Add account name and proceed; gmail account will be added to device.


- Alex


by celandinehobbit on ‎03-19-2013 04:41 AM

Thanks! This worked flawlessly setting up gmail on my new HD. :smileyhappy:

by Administrator BN_AlexG on ‎03-19-2013 11:47 AM

I'm glad this worked for you. :smileyhappy:


- Alex


by MINPINROSIE on ‎04-05-2013 12:17 AM

Two calls to Support set me up as POP3 acct which didn't work.  Second Support told me to go to a store cause my wireless/cellular WIFI was too weak.  BN store tech reset me up as POP3 again which failed.  He toldme to use Touchdown and downloaded it.  I tried to set up account on that before I left and it wouldn't work.  eent backto him and asked was itjust forcorporate accounts an not gmail.  he said he didn't think so but Weengoogled it and foundd out otherwise.  So hetold me to go home and clean up my inbox.  after doing that for several hours it still didn't work.  thenI found this post.  All is well now.  Please get so.e trainin g out to thesepeople as Iamwornout from these experiences!  Sorry for typos but doing this on the HD keyboard that won't let you see what you are typing so I can't coorect typos. I usedto love my Nook Color now I justbarely tolerte this HD.

by bookind on ‎04-09-2013 05:54 PM

What about rr.com email I have a roadrunner email and have not received my confirmation email yet although when I try to look it it says I am waiting for one....

by KarenDimitri on ‎05-18-2013 01:34 PM

I do not have a manual setup option in the email.  I have Domain\username (where I enter my Google ID), password and server (Imap.gmail.com).


Under that it has 2 checkboxes, use SSL and accept all SSL certs.

Below that is the client certificate which says none in gray below that.


Finally it says Mobile Device ID and ans android.......a bunch of number.


Then next and cancel.


Please let me know where I can manually set up these directions.


by rmo56 on ‎05-22-2013 12:31 AM

Hey Karen,

Are you using the built in email app on the desktop of the NOOK HD? If you use that then you will see all the appropriate areas to enter the info to manually set up your Gmail

by KarenDimitri on ‎05-22-2013 08:08 PM

Hi RMO56, yes, I've tried using the email app on the desktop as well as the calendar option and the option in the all settings tab.  None of them show a manual setup option :smileysad: