We are aware of the issue with some of your downloads, and are working to resolve it as soon as possible. We will provide updates here when we have them available.
I haven't seen my question here. There are a couple of free nookbooks that I'd like. I've tried to download them from my nook simple, and from thie B&N site. Either the ebook cannot be found--after I
ve clicked on the download link-or "An error occurred during purchase. Please try again." Of course, when I purchased an ebook, it downloaded just fine. Why show the free ones if you aren't allowing them?
Thank you! I appreciate your response.
My Nook hasn't been able to download books for months. I need to download it to my pc, then sideload it. That works, but if it downloads to my pc, it should download to my Nook!
Same with me. Cannot download to nook. How do you sideload?
Been trying to dowload books I paid for in Oct. of 2012. Still cannot. What a ripoff.
I purchased a book pre-sale and it came out onTuesday. I cannot get it on my PC, my Nook tablet or my Nook HD Plus. What is happening. Anything else I have bought has downloaded except this one book.
For pre-sale books that won't download: Archive the book, then shut your nook all the way off (make sure it isn't just sleeping), and then turn it back on, then redownload the book. This seems to work consistantly for me. The turning it off and on again in the middle is really important (not sure why). And it works on all Nook devices, regardless of type in my experience. Hope this helps!
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