I'm Ivan, a Media Specialist at Barnes and Noble. My background is in film/video production and photography. I'm mostly in charge of producing internal/external support and training videos for our customer service personnel worldwide. I'm a fan of the arts and whenever real life does not become a distraction, I make independent movies.
I’ve learned by working with Alex over the last few weeks that all of you posting here are really knowledgeable about everything NOOK. Many of you enjoy sharing how you use your NOOKs, brainstorming and providing suggestions for new features, and helping each other when you have questions. I think that’s what makes this community really cool and, like Alex, I look forward to hearing and responding to your feedback.
I may not be able to give a reply to every post, but I will do my best to give you as much information as soon as I can. I’ll also be assisting with collecting user feedback about what you’d love to see on NOOK, so please don’t hesitate to share your thoughts with me as well.
On occasion, and only when necessary, I may also remind you of our Community Guidelines. As part of my role, I do have the authority to delete posts which violate these terms (for a refresher: http://bookclubs.barnesandnoble.com/t5/New-to-the-B-N-Community/B-amp-N-Community-Usage-Guidelines/td-p/1223528).
I will generally be on the boards between 9am – 5pm, Monday through Friday. Of course, feel free to PM me at anytime and I’ll do my best to get back to you as soon as possible.
I’m excited to be part of the NOOK community. Please feel free to comment below, ask questions or PM me.
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