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Reader
EddieS
Posts: 3
Registered: ‎01-09-2012
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Books don't show up in Browse or Search

I've published 4 Nook books so far. However, only 2 of them show up in searches and when browsing.

 

2 of the books DO NOT show up in searches or when browsing. Nor do they show up under the Author's name!!

 

Is it just me?

 

If you do a search for author Eddie Solé - only 1 book shows up for me ... vol.1 of the series. vol.'s 2 and 3 do not show up.

 

Is anybody else able to find vol.2 and vol.3 when browsing the B&N website?

 

please help. thank you!

Contributor
Novalray
Posts: 9
Registered: ‎11-07-2011
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Re: Books don't show up in Browse or Search

Mine don't either. How can our books be found if the keywords don't function?

Frequent Contributor
Angela_Beegle
Posts: 35
Registered: ‎10-25-2011
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Re: Books don't show up in Browse or Search

I only see your book 1 (wish you'd warned that it was porn, sheesh).

 

I can only see MY book one, ditto. Can't find my other title unless you know it. Go ahead and try - type in my name. Then click on my name under the title of the one book that comes up. Book 2 doesn't come up. I have no idea why, but I'm clearly not the only one with this problem. :/


 

Frequent Contributor
sayndee
Posts: 367
Registered: ‎11-11-2010
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Re: Books don't show up in Browse or Search

An on going problem. Keywords have never worked for me here. I am sure Pubit is trying to figure out why. It wouldn't hurt for everyone to email Pubit about this. It hurts B&N as well when our books cannot be found.

Elaine
Correspondent
Strayer
Posts: 653
Registered: ‎05-28-2011
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Re: Books don't show up in Browse or Search

Same here. Someone said they worked before a tech change in April 2011. sayndee, saw your reply to the formatting question. Great reply.
Reader
EddieS
Posts: 3
Registered: ‎01-09-2012
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Re: Books don't show up in Browse or Search

I sent an email to pubit@bn.com, regarding this issue, and this was their reply:

 

 

 

Hello,

Thank you for bringing this to our attention.  We're working with the
necessary teams to investigate and address this issue as soon as
possible.

Sincerely,
The PubIt! Team

Reader
EddieS
Posts: 3
Registered: ‎01-09-2012
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Re: Books don't show up in Browse or Search

... and it seems that BN has resolved this problem (at least with my ebooks). They do now appear in searches.

 

Thanks for the top notch quick support B&N!

New User
Mark_David_Gerson
Posts: 1
Registered: ‎03-27-2012
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Re: Books don't show up in Browse or Search

Apparently, the problem is back. My new book does not show up in a title search; nor does it appear in an author search, with my other two books. Waiting on a reply from pubit....

Correspondent
Strayer
Posts: 653
Registered: ‎05-28-2011
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Re: Books don't show up in Browse or Search

It had been fixed. Thank you for posting that it's broken again.